I have a toshiba satellite series laptop and the cd/dvd drive is missing in my computer.Have been on the phone with toshiba and has been back to toshiba to fix. What ever they would do over the phone and when I sent it back to them only helped for a while then it disappeared again. I have also did a complete system restore and the same thing happened it disappeared. Is there any permenant solution to fix this? Please help I have only had this laptop 1 yr. in July.
Try starting the unit in safe mode and see if the CD/DVD drive is their.
Make sure you don't have another device conflecting with the drive.
If the drive is seen under safe mode, you have a program conflect. Which means, the driver for the CD/DVD drive is being bumpted by another device or loading driver.
Try it and get back to me with a answer.
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