Question about Brother MFC 6800 All-In-One Laser Printer

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Brother MFC paper jams on one side

I had a paper jam (not on the ADF, but the place where blank paper goes in) when making a photocopy. I pulled the jammed paper through, and now I can't get paper to feed in straight. Almost immediately, the paper pulls to one side and gets stuck. However, I can print thinner pieces of paper through the middle of the feeder. Regular paper just gets jammed over on one side. Either one side is getting stuck, or the other side is being pulled in first. I can't see any obstruction, and according to the service manual, it looks very difficult to get to that feeder.

What can I do that might fix this and prevent a trip to the service shop?


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Re: Brother MFC paper jams on one side

Honestly? Unplug the machine...REMOVE THE DRUM UNIT!!!!! and other parts not locked down. Turn it upside down and shake it lightly to moderately. You can also try holding the lever forward while you do this. This has worked for so many machines you would be surprised. You might be even more surprised what comes out. I have seen pens, pieces of ceiling tiles, wire clippings, Matchbox cars, and grape jelly (I didn't ask).

Posted on Jan 19, 2008

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Photocopy unable

Sir/ Madam

Hear Is The Soluction which Help You To Fix Your Brother MFC 210C Photo Copy Problem,

Description: Issues with the paper feed could include:
  • Feeding multiple pages.
  • Misfeeds the paper.
  • Printed pages are not stacked neatly.
  • "No Paper Fed" or "Paper Jam" messages appear on the LCD.

To prevent these issues, try the following recommendations:
  1. Verify the paper is loaded properly in the paper tray and the paper support flap is unfolded.
  1. Pull the paper tray out of the machine and remove the output paper tray.


  1. Remove the paper from the paper tray.
  2. Pull the paper support out and unfold the paper support flap.
  1. Fan the stack of paper well to avoid paper jams and misfeeds.

  1. Gently insert the paper into the paper tray print side face down and the leading edge (top of the paper) in first. The paper should be flat in the tray and below the maximum paper mark. Be sure you do not push the paper in too far as it may lift at the end of the tray and cause feed problems.

  1. Press and slide the paper guides on the sides of the paper to fit the paper width.

  1. Clean the paper pick-up roller

    NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
    1. Pull the paper tray completely out of the machine.
    2. Unplug the machine from the AC power outlet and remove the Jam Clear Cover (1).
    Note DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jam.

    1. Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab.


    2. Put the Jam Clear Cover back on. Make sure the cover is set properly.


    3. Put the paper tray firmly back in the machine.
    4. Re-connect the power cord.

  2. Verify there is only ONE type of paper loaded in the paper tray.
  3. Make sure that you use paper that meets our specifications.
    To see the detail of the specifications, refer to the User's Guide. The latest User's Guide is available in the Manuals section.
  4. Do not use paper that is damaged, curled, wrinkled, or irregularly shaped.
  5. We recommend using Brother paper to ensure the paper meets the proper specifications.

If your question was not answered, please Tell Us More Information About Your Brother MFC 210C Photo Copy Problem Issue And Errors




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The most common reason brother mfc,s of this configuration have doc feed issues is believe it or not the hinge that operates the lid/adf, specifically the left side one (looking from the front). Inside the hinge there are two springs exerting tremendous force on the hinge (that enables the lid to stay up by itself) however this force eventually slowly breaks the fulcrum point of the hinge which leads to the lid not closing properly which means a sensor under the lid does not activate properly resulting in the adf stopping and resulting in the machine registering a jam. the difference between the sensor activating or not can be as little as a millimeter and is not often disernable. the hinge needs replacing by a techo.

the other reason could be you just have dirty adf feed rollers, clean them with a cotton rag dipped in metho, open the adf lid and give the rollers a scrub. the rollers should have 'tread' on them similar to a tyre, if not they are worn and need replacing.

One other possibility is there may be a paper fragment left over from a jam removal still caught in the paper path and activating a sensor activator that tells the machine paper is coming or going. most commonly in the section where the paper is looping on its return journey back out of the adf, open the adf lid, have a look with a torch and see how you go.

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