Question about Brother MFC 6800 All-In-One Laser Printer
I had a paper jam (not on the ADF, but the place where blank paper goes in) when making a photocopy. I pulled the jammed paper through, and now I can't get paper to feed in straight. Almost immediately, the paper pulls to one side and gets stuck. However, I can print thinner pieces of paper through the middle of the feeder. Regular paper just gets jammed over on one side. Either one side is getting stuck, or the other side is being pulled in first. I can't see any obstruction, and according to the service manual, it looks very difficult to get to that feeder.
What can I do that might fix this and prevent a trip to the service shop?
Honestly? Unplug the machine...REMOVE THE DRUM UNIT!!!!! and other parts not locked down. Turn it upside down and shake it lightly to moderately. You can also try holding the lever forward while you do this. This has worked for so many machines you would be surprised. You might be even more surprised what comes out. I have seen pens, pieces of ceiling tiles, wire clippings, Matchbox cars, and grape jelly (I didn't ask).
Posted on Jan 19, 2008
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