Question about SmartDisk FireLite 40 GB Hard Drive

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External hard drive

Computer does not recognize the product

Smartdisk Firelight 40G
Works on my laptop does not work on my desk top, just makes a clicking sound

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Re: external hard drive

Check your device manager for any errors or conflicts.

Posted on Dec 16, 2007

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I have a firelight smart disk 40GB Model FWFL-40-N. I have an I have a Mac Mini. Both are about 5 years old. When I plug the device in it doesn't show up on my desk top. Thanks for any help/advice

The Mac searches for peripheral devices on startup.
Try plugging in the drive and turning it on and THEN starting the Mac.
If the Mac does not acknowledge or see the device, then
check your cable that connects the device. Use a known good cable
to connect it. Then repeat the above procedure.

Aug 29, 2011 | SmartDisk FireLite 40 GB Hard Drive

2 Answers

My computer will not recognize my external hard drive what do i do?

There are a few possible causes for that. Here is an article on troubleshooting external hard disk problems:

Hope it helps!

May 25, 2010 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

My smartdisk external hard drive model JH7924 makes a skipping sound like it is trying to load but will not. My computer will not recognize the unit

This is known as the Click of Death. It means your hard drive is dead.

You can try to stick it in a freezer bag and freeze it for a few hours and then put it back in to your computer really quick so you can get your data.

This only works about 10% of the time though.

Mar 01, 2010 | Verbatim SmartDisk Firelite Portable USB...

1 Answer

USB Device Not Recognized...

try to the laptop firewire port, if works. I didnt find any support for youfirelite drive

Dec 29, 2009 | SmartDisk FireLite 40 GB Hard Drive

3 Answers

New computer won't recognize my Firelite, works on old computer

You need drivers for USB, if you remember when you bought smartdisk you got the installation disc, that you now need for a new computer.

Oct 31, 2009 | SmartDisk FireLite - 80GB - 5400rpm - USB...

1 Answer

Computer not recognizing external HD

1st try a different computers make sure its not your Hard drive!
2nd if that works then go to the hard drive maker and download a software driver for it that should fix the problem

Aug 10, 2009 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

This external hard drive is no longer recognized in Windows Explorer. The blue light is on but all I hear is a ticking sound. Any clues please? It's a Smartdisk Firelight Model # USBFLB60 Many thanks. Ken

It could be that the power supply or USB port is not supplying sufficient power to the drive. That would give the behaviour that you are describing.

Jun 10, 2009 | Hard Drives

1 Answer

(Smartdisk)firelite 40G external hard drive wont work with vista


Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards

Dec 30, 2008 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

USB External hard drive 160 GB not recognized by desktop Windows XP OS

Very possible your problem is that this drive is not externally powered and your desktop does not put out enough power to drive it.  I'm guessing your desktop is older.  Especially if your desktop is USB 1.0 this problem would occur.  Your best bet in this case is to either mount a newer USB expansion card into your desktop, or get another externally powered harddrive and transfer data over to it from this one with your laptop.

Nov 01, 2008 | Verbatim SmartDisk Firelite Portable USB...

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