Question about Epson Stylus Photo R2400 InkJet Printer
I've been online with Epson, on the phone with Epson, and finally went to a certified Epson repair shop where I spent $275 to get a new paper feed mechanism installed. I brought it home. It worked for about 4 prints. I'm going nuts at this point. I bring it back to repair shop, but like when you bring your car to the mechanic for that "thing" --misfiring, stalling at lights, squeaky brakes, blinker problems, etc. -- it works perfectly when you bring it into the shop. The shop guy brought my printer to the back for 5 or 10 minutes while the front office guy chatted me up. Then Mr. Silent comes back and, while staring me down, runs an 25 or 30 pages of the paper I brought with me -- Epson photo paper (both matte and Luster, the kinds I most often use) -- by pressing the top button on the printer. It works flawlessly. No charge. Such a deal! I get it home again and it prints 5 flawless prints. Beautiful. It was like I had my old machine back. I was elated. I might even make my work deadline. Then the 6th, 7th , 8th , etc. etc., attempts failed. Every now and again I could get paper to pass through the printer correctly by pressing the top button (the paper feed/trash button), but I haven't gotten it to print another single print. What do I do? The printer was too expensive and I am too dependant on it for my work to simply drop kick it and by a new and improved ( and obsolete in a year or two) for $1,000 or $2,000 or $3,000. HELP !!!
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Posted on Jan 02, 2017
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If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
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