Question about Cell Phones

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Cannot dial or receive calls. Sim, signal strenght, and battery are OK.

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  1. If you can't dial out, try again. The network may be full. Change locations to get a better signal. If the display says "No SVC" or "No Service," you are in area with no service. Wait until you enter area with service. Check to see if battery is low. If you are outside the service area, contact customer service (try 611 on cell phone). Some service areas require PIN numbers to protect against fraud.
  2. If you can't receive calls, confirm that neither call forwarding nor automatic voice-mail pickup is activated. Make sure ringer volume is turned up. Confirm that ringer is on (not in silent mode). Change locations for better reception. If display says "No SVC" or "No Service," you are in area with no service. Wait until you enter area with service. Call customer service. You may have restrictions on incoming calls.

Posted on Sep 24, 2009

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