Question about Dell 3100cn Laser Printer

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Documents are printing fine but the right hand edge has black dots on it like 6-8 sapced out along the right hand edge.

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Check your print cartridge and your fusing element. you will need to dead cycle the printer to check the cartridge (print a document, when it is half way through turn off the printer, check the toner cartridge for your dots.) are you able to see your fusing element by opening the rear door? check the edges for dots on the fusing element. also there is a transfer roller or belt in your printer, that may also be dirty.

Posted on Sep 25, 2009

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Posted on Jan 02, 2017

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Yes this could be the drum.

You could remove the drum and carefully look for the pattern of dots etc that you are getting on the page but on the drum surface.

I would suggest replacing the drum 1st and retrying.

If the black lines are just down one edge then the fuser could be to blame for the black marks but without being able to see the page i cant tell. The drum is certainly my 1st suspect and is easy for you to try.

If you are in Berkshire try www.repairmyprinter.co.uk for additional help

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1 Answer

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It's probably the toner cartridge again. See if you can spot defects at the cyan drum unit that matches the marks on your printout.

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1 Answer

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If the spacing between dots are the same, then you have a dirty or bad roller. If you never had this problem prior to installing the new toner cartridge, then I would suspect you have a bad one. Try a different toner.

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2 Answers

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