I moved offices, and when i re-hooked up the computer, i can't locate my external hard drive anymore. it lights up, and sounds like its turning away in there, but i can't find it on my computer.
I even borrowed my father-in-law's laptop, but it doesn't show up there either.
One more thing, it kind of fell while we were moving it....i'd say about 2.5 - 3 feet maybe, on to carpeted floor. It was unplugged and everything at the time.
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Re: Can't find external HD anymore
Even a short drop like that can produce a deadly blow to a disc type hard drive. Here is their website which has a diagnostics tool for the hard drive available. Good luck, hope you dont have a paper weight on your hands.
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Your hard drive is probably dead. However there are stillhopes for hard drive datarecovery. Put the hard drive in a plastic bag to be compatible for the freezer. Freezingsometimes works to revive a dying hard drive, at least for a shorttime(Probable just about 20 minutes), but be sure that the bag is sealedtightly so that condensation and ice crystals don't form. Put it in yourfreezer for 24 hours that will do the trick. While it's still cold, plug itinto your computer. And you may be able to view it in 'my computer'. And youmay act quickly, because you may only have 20 minutes to recover your data offit and after that the hard drive is completely dead. If it fails, you will have to go to a recovery office where supply datarecovery service but let's hope not because it will cost you a lot of money andwhether they can recover data is not guaranteed. Here is a tutorial to guide you how torecover hard drive data.
Most likely the interface from the external case has failed. Take out the actual hard disk from the case and put it in a desktop - if the disk is still good it will appear in My Computer. If it's not there then the disk is dead, time for a new one.
This is a case for 3.5" HDD that make any 3.5" HDD become external Drive. Here's the product description from Amazon : The CoolMax HD-360-U2 USB 2.0 3.5" External Hard Drive Enclosure is portable size and excellent quality. The 3.5-inch hard drive aluminum external enclosure is specially designed for high capacity hard drives. And its aluminum material design is great for heat dissipation, so you don't need to worry about your hard drive overheating anymore. The HD-360-U2 Series gives you the freedom to work anywhere, no matter if you're in the office, at home or on the plane. This portable 3.5" HDD external enclosure provides maximum durability, flexibility and portability with various interfaces. Once you download your information to the HD-360-U2 series, you can connect it to any system and gain access to your programs and data files anywhere. With built-in hot swap technology, you can connect and disconnect the drive any time.
Supports high speed data transfer rates up to 480/400 Mbps
Fully compatible with 3.5" IDE 133 HDD
Soft-start for slow turn-on feature prevents high inrush currents when initially powering capacitate loads
Anti-shock design, protect the hard disk from damage when moving it
Sorry to inform you that the HD is starting to quit working. Clicking sound is the indicator that it's no longer responding. There could be some bad sectors in the HD.
You may want to check the Disk Management of your computer to see if you could still reformat the HD. Bear in mind that reformatting the HD would erase all the files saved in it.
1. Connect the HD to the computer. 2. On your computer screen, locate "My Computer" or ""Computer" icon and right-click on it. 3. Click on Manage and then select Disk Management. 4. Write down all the drive letters that would appear. 5. While the Disk Management is opened, unplug the HD and see which drive letter would disappear.
If there's no drive letter that disappears, meaning that the HD is no longer recognized by the computer.
Try bringing you HD into any computer store that offers data recovery.
Clicking sound on an external hard drive is an indication that it's quiting to work. You mentioned that it's just stopped working, you may need to check the Disk Management of your computer to see if you could still reformat it. To do this, please follow the steps below:
FOR WINDOWS XP AND VISTA:
1. Make sure that the HD is properly connected to the computer. 2. Right-click 'My Computer' or 'Computer' folder and then go to "Manage". 3. Locate and click Disk Management. 4. Then, take note of the drive letters that will appear on the screen. 5. While the Disk Management window is opened, unplug the HD and check which drive letter will disappear. 6. If a drive letter disappears, then that is your external 250GB HD. You may reformat it to make it work again.
NOTE: Reformatting the HD will erase all the files saved in it. You may want to bring your HD in any data recovery center to retrieve the important files. If the HD didn't show up under your Disk Management, then there's nothing that we could do but to bring your HD in to the Data Recovery to save the files.
FOR MACINTOSH OSX:
1. Connect your HD to the computer. 2. Click 'Go' (located near the Apple icon, Finder, File, Edit and View). 3. Select Utilities and then click the Disk Utility Icon. 4. Take note the drive letters and then unplug the HD.
If a drive letter disappears, that's your HD. If nothing disappears, then the computer no longer detecting the HD.
Is it that your PC doesn't reconize the ex. Hard drive? Or aryou unable to locate it once the HD is connected to your computer? Go to my computer and the external hard drive should be displayed below the other hard drives. If it is there, right click on it and rename it, like BOB's 500GB, or something. Also create a shortcut on your desktop to locate it easier next time.