Question about HP Officejet 4355 All-In-One InkJet Printer

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HP Officejet 8500 Wireless All-In-One Control Panel Faceplate Err

My HP Officejet Pro 8500 Wireless All-In-One displays the following message when I turn it on (after I select language and country):
"Error: Attach Control Panel Faceplate firmly. Check for stuck buttons. Turn power off and on again."
Any sugggestions?

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>the error says it, what you need to do is check if the faceplate the plastic thing which covers the printer buttons is attached firmly.pry open the side of it rmove the faceplate then attched it back again.

Posted on Sep 25, 2009

  • erics-s Jul 11, 2010

    THERE IS NO FACEPLATE. HAVE SEARCHED THROUGH THE BOX THE PRINTER CAME IN.
    i GUESS YOUR COMMENT IS OF NO VALUE.

    REPLY TO ERICS@SELLDIRECT CO.ZA

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Introduction You might need to perform a partial reset to restore the HP All-in-One to proper operation. A partial reset does the following:
  • Resets the user settings to the factory defaults.
  • Resets the language and country/region settings on some models.
Performing a Partial Reset of the AiO Follow these steps to perform a partial reset, depending on your product model. For help finding your product model, click here. HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.
  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.
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Mar 08, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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My HP 6500 709N all in one printer displays "paper jam" error message. Have searched thru printer - no jam, no little bits of paper. Have been thru the trouble shooting process - doesn't help and...


HP Officejet Pro 8500 (A909a) All-in-One Printer This model has a two-line display.
  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 3 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers These models have a touch-screen display.
  1. Touch the Setup icon.
  2. Scroll to and touch Tools .
  3. Scroll to and touch Restore Factory Defaults . A Defaults Restored message displays.
  4. Press the Cancel button to return to the main menu.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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Jan 27, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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Hi,

This could possibly be Hardware issue.

Solution

Follow these steps in the order presented to resolve the issue.
Step one: Perform a semifull reset

1. Press the Power button to turn off the HP product.
2. Unplug the power cord from the wall outlet.
3. Unplug the power cord from the back of the HP product.
4. Wait for 20 seconds.
5. Plug the power cord into the wall outlet.
6. Press and hold # and 6 while plugging the power cord back into the HP product.
7. Press the Power button ( ) to turn on the product.
8. Follow the instructions that display on the HP product to select the settings.

Step two:

1. On the product control panel display, touch the Setup icon, and then touch Tools .
2. Touch Clean Printhead .

If these steps resolved the issue , there is no need to continue troubleshooting.

If these steps do not resolve the issue, Call HP support since your printer is in warranty as you said its only 7 months you purchased the printer

Call the # 1-800-474-6836 for HP Support ( US )



* Please rate this solution with thumbs up and comment if answered to your satisfaction

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If still the issue persists, please follow the below steps.
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4. Press the Cancel button to return to the main menu.

And then, again cleasr the fax log by following the below steps.
Please press the set up menu on th eprinter which is like a tool(wrench)-----Arrow keys-----TOOLS-----OK-----Arrow Keys------Clear Fax Log------OK.
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Wireless printing to HP officejet Pro 8500 Wireless Printer


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DRIVERS
click on the Printer

HP Officejet Pro 8500 All-in-One Printer - A909a

HP Officejet Pro 8500 Premier All-in-One Printer - A909n

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

for following Operating System
» Microsoft Windows 7 (32-bit)
» Microsoft Windows 7 (64-bit)
» Microsoft Windows Server 2008 x64
» Microsoft Windows Server 2008 W32
» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP» Microsoft Windows Server 2003
» Microsoft Windows Server 2003 64-Bit Edition
» Microsoft Windows 2000 Server
» Microsoft Windows XP x64
» Microsoft Windows 2000
» Mac OS X
» Linux

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Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Oct 11, 2009 | HP Office Equipment & Supplies

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