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When I am on line for about twenty to thirty minutes, my monitor goes black and then eventually the computer shuts down, what causes this?? When I reboot, the computer stays on forever

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Check for the following settings:
1. Power saving feature
2. Is the system configured for sleep or hibernate?
3. Try restoring the system back to factory defaults (backup the files you need to keep first)

Note: Try to include the following information every time you request for support for your computer:
1. Brand Name (Acer, Dell, HP, IBM etc.)
2. Operating System (XP, Vista, Linux, MacOS, etc.)
3. Any recent changes made (installations, updates, upgrades, etc)
4. Any error mesages?

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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