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Screen is frozen. left it unplugged overnite and still problem. I think at time of freez two screens remain "open". when trying to open get ""preparing to standby". when did open, message to plug-in power source, when I click"ok" the right hand side of screen shows mouse pointer ready to go But does not respond to click of pointing device. left screen also frozen, has hourglass and no response to click. Is it half frozen forever?

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Hold down the power button for 20 seconds, at about 5 seconds the system should shut off. re-boot as normal

Posted on Sep 24, 2009

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