Question about Washing Machines
I have got a Whirlpool front loader washing machine. I am getting a "clean pump" red indicator light appearing and then I clean the filter and check that the pump rotor moves freely. Every time I have done this I have found no problems and it completes it's cycle with no problems. This clean pump problem does not happen all the time (roughly every 1 out of 4-7 washes). My wife reckons my work pass (3cm by 6cm, 1mm thick) is stuck somewhere in the machine and is causing the problem. Can you please help me. If my pass is stuck in the washing machine, can I get it out myself (can you please explain how I can get it out) or should I get a professional to get it out.
This is from the Whirlpool user manual for the AWO\R 4205 - it tried it and it worked well, found a hair grip and some stones in mine!
We recommend that you check and clean the filter
regularly, at least two or three times a year.
. If the appliance is not draining properly or if it fails to
perform spin cycles.
. If the pump is blocked by a foreign body (e.g. buttons,
coins or safety pins).
IMPORTANT: make sure the water has cooled
before draining the appliance.
1. Stop the appliance and unplug it.
2. Remove the plinth by using the separator of the
detergent dispenser (fig. .A.).
3. Place a container beneath it.
4. Open the filter but do not remove it completely.
Slowly turn the filter counterclockwise (fig. .B.) until
the water begins to drain out.
5. Wait until all the water has drained.
6. Now unscrew the filter completely and remove it.
7. Clean the filter and the filter chamber.
8. Check that the pump rotor moves freely.
9. Re-insert the filter and screw it in clockwise as far as it
10. Pour about 1 litre of water into the detergent drawer
to reactivate the .Eco system.. Check that the filter is
inserted properly and securely.
11. Reinstall the plinth.
12. Plug in the appliance again.
13. Select a programme and start it.
Posted on Jan 18, 2009
It works only when you use the litre of water to reset the pump electronics. Without doing this part it will persist.
Just did it and it worked for me.
Hope this helps.
Posted on Apr 01, 2009
The bottom kick panel pulls off. Follow the instructions above about removing the filter plug. Clean it out, put it back in and abracadbra it works! The light is off and the machine now finishes the cycle. Mine was full of dog hair, three australian 10 cent coins and a small scoobydoo figurine
Posted on Aug 05, 2010
There is a access panel on the lower right front that will help you get to the pump just unscrew it and clean out the filter i will warn you if it is full of water your going to want to have a lot of towels to pick up the water
Posted on Dec 09, 2008
I have a whirpool washing machine and the red light keeps coming on for clean pump but i cant find the pump it is not on the front of the washing machine
Posted on Apr 25, 2009
How can I clean pump?
Posted on Oct 08, 2008
Got same problem, but every wash now. Inlet and outlet to pump clear.No loose wires to pump, and pump turning freely.
Suspect programme is sending a signal to pump to start, and somehow pump not responding, leaving the drum full of water and after a time frame set by programme, drum still full of water and CLEAN pump light displaying, as it thinks pump clogged when it isn`t.
Was thinking of attaching a meter to pump wiring, and looking to see if pump energised at the end of a wash.This would suggest?? programmer working at least?
Know very little about washing machines, but have deduced this from logic, albeit possibly flawed.
Posted on Nov 10, 2008
Solution #3 !!! Quick tip ... When re-attaching the tube (step 13) pull the clip back down the pipe, attach the hose then bring the clip back up to fasten tightly.
Posted on Feb 03, 2010
Check the height of the waste tube. The apex of the waste pipe should be about 10cm above the height of the washing machine. If not there is either too much or too little water pressure at the waste pump, and it won't empty. this is a really stupid design that may mean (as it did in my case) that you have to rearrange plumming for the waste pipe. I had the same issue with a brand new model, and this fixed it.
Posted on May 15, 2010
Great , got it sorted
I found the problem to be a small container on the front of the drum with a black hose coming from it, held in by two small trox screw full of detergent not allowing water out of it which was telling the machine had not emptied the waste water. bit of a pain to get to. need to pull out machine to removed lid and front panel
Posted on Dec 19, 2009
Had the same problem. Solution from "Irish_Wolf" helped. I found small sock by the Pink Pong Ball.....
Posted on Jul 23, 2009
Re Solution #3 - Irish Wolf - steps 1-16 are spot on. Outlet was clogged with coins + Luke Skywalker action figure. Irish Wolf, you are a genius.
The hard part is getting the tube back on and secure. Solution #10 Lexfrost is sound advice. I found you really need the pliers or wrench.
Posted on Mar 08, 2010
I followed all the steps that Adund listed above and it worked the first time!!! I put a long baking tray under the washing machine to catch all the water. I'm so happy it worked, my hubby is on a business trip for a week and I didn't think that I could fix this problem on my own. I need to wash my kid's school clothes every other day so I'm really chuffed that this advice worked and wasn't too difficult to follow. I thought I was going to have to buy extra uniform clothes. Thank you for this great site :)
Posted on Mar 16, 2013
I have a WFS1273AW and had a strange clacking sound and the clean pump red light. Thank you for your help and hints. Simply I removed the kickplate at the bottom at the front by pulling on the top (two lugs at the bottom). Unscrewed the black filter cover, water everywhere, pull out the filter, and cleaned out from the feeder pipe. $7.40 in change, the wire from an underwire bra and a bobby pin. Clean the filter, slot back in and re-tighten. I gave it a diluted bleach solution wash to clean out the **** and residue and it is perfect. Took all of two minutes. Did not tip the machine over or remove the inlet hose. Too easy and no service call expense. Thanks again for the guidance.
Posted on Aug 26, 2012
Read through several sites and after careful deliberation and consideration, tipped my machine upside down, removed the rubber pipe that connects the pump filter to the wash bowl and retrieved 5 rusty bobby pins, 2 rusty screws, 2 rusty nails, a length of fishing line, 2 rusty fifty cent pieces, a glob of stinking, slimy hair, 3 hair ties and I kid you not...a ping pong ball! Fair dinkum! Washing machine working beautifully again yay! Thankyou google =)
Posted on Jan 01, 2012
I had the "clean pump" light and followed the instructions. This is on a WFS1273BD model of Whirlpool. It took a while to empty the water through the pump discharge 'hatch' on the bottom right. And when I peered in with a torch there was a 5c (Australian) coin in a groove in which the pump runs. It was dirty enough that it must have taken some time to get there. Once removed, problem solved.
Posted on Feb 02, 2013
IT SAY ON THE PROGRAM LIST THIS COULD ALSO BE A FAULT WITH THE FILTER
Posted on May 03, 2012
I tried re-setting with water this worked for 1-2 washes then the same issue. Before going to the lengths of pulling the machine apart I decided to try and "clean" the filter by using a "dishwasher cleaner" this is just a bottle of acid that you can use in dishwashers to clean limescale.
These machines have practically the same parts so I figured I would give it a try... and SUCCESS!!! my machine is pumping down in less than 1 minute and haven't had any issues since.
Posted on Sep 26, 2011
Clean pump solution..Just scope out all the water removel the kick pannel first I did it with out this step & then flip the machine face down, lid to the floor with an old pillow if you have one. Take the black rubber hose off ( plastic container under hose to catch any extra water) with a pair of pliers normally found in the car tool kit & remove the coins & bobby pins & put it back together after putting ur finger up the pump hole to see if there is any thing else up there. If you need to dismantle the pump there are 3 special screws holding it together if your dont have the right tool be inventive with the pliers. prime it with a liter of water. God luck
Posted on Aug 08, 2010
My Whirlpool washing machine has just done the same clean pump light coming on I think I have a paper lost in the the works I will try Irish wolf solution sounds good
Posted on Jul 16, 2010
Just do what Codfish124 says and that solved the problem for me !
Nice one Cod cheers mate !
Posted on May 10, 2010
I have whrilpoll AWO/R 4205, IS HARD TO ROTATE, HOW CAN I HELP TO FREE , TO MAKE EASY TO ROTATE O CIRCLE THE COINTANER WHERE WE PUT THE CLOTHES,
Posted on Jun 24, 2009
I agree! This bloody machine seems to have same problem! Mine is about year and 2 months old! Will never buy whirlpool again! Will try instructions on this site and will let you know how I go.. Not sure how will I go with tipping machine down??!!
Posted on Jun 24, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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