Question about Brother MFC 1850MC Thermal Printer

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New cartridge installed but will not print

I have installed a new cartridge but the fax unit will not print. I have tried to make copies and recieve faxes but only get blank pages. There have been no error codes that I know of and there are none now on the display.

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  • dalewhttn Dec 16, 2007

    may be the appropriate info but not sure how to do a self test.
    Don't have a manual for this unit.

  • culnanca Oct 23, 2008

    Installed a new cartridge but can't print (copy or receive). Cleaned as directed (machine was already really clean). Perplexed...

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  • Expert
  • 238 Answers

Hi, first take a printer self test to check if the cartridge is installed properly,as sometimes we forget to remove the protection tape on the nozzel of the new cartridge.. let me know

Posted on Dec 16, 2007

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Posted on Jan 02, 2017

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Khalsa007
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SOURCE: I can print but can't copy or recieve faxes

Hi,

you can try the following steps .

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

Note - you can also try the Ok n cancel key combination in place of # and 6 .

Thanks

Posted on May 27, 2008

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1 Answer

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Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.

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1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
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Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

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Machine may be in econo mode. To enable/disable.
Hope this helps
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  2. On the Paper/Quality tab or the Finishing tab deselect EconoMode check box.

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1 Answer

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It is not impossible to get a brand new bad ink cartridge. I've seen lots of bad ones.

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1 Answer

Not recieving only in memory


My good friend:

The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:

When the toner cartridge is nearly empty, the machine shows
the “[Toner Empty]” message and continues printing except
incoming faxes. In this case, incoming faxes are saved in
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However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Be blessed

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1 Answer

Samung Sf-330 fax.


probably you did not fix properly the ink cartridge.check the cartridge for proper seating.

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1 Answer

I can print but can't copy or recieve faxes


Hi,

you can try the following steps .

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

Note - you can also try the Ok n cancel key combination in place of # and 6 .

Thanks

May 14, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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