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Make sure that usb driver and GMobileSupportTool is installed on your PC.
1. Download Lg Mobile Support Tools using the link below: http://tool.lime.gdms.lge.com/client/app/LGMobileSupportTool.exe 2. Execute downloaded file. Follow installation instructions. After executing LG Mobile Support Tool in Step2, you can download USB Driver:
3. Connect your phone to PC by using the bundled USB Cable
4. Click start updating
The phone software upgrade stopped before completion?
Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
You can just connect it to your computer via USB cable , then your computer will automatically detect it as a removable drive that way you can already transfer files from phone to computer and vice versa...
If you're using Vista run Windows Update with the phone plugged into your computer via USB. You should see an optional update appear pertaining to an LG driver or mobile phone driver (can't remember exactly what it says).
Hi, here is the solution answered by someone else. I did the same and it worked. See my own comments at bottom.
"I recently purchased the LG 8700 & good news. I found out how to use it. The reason LG does not include a driver is due to the fact that it is pre-installed. Just press on "OK" then scroll down to "Tools & Apps" (Bottom Middle Icon). Press on the icon and select "Tools." Under tools scroll to the bottom until you see the words "USB Mass Storage." Before pressing it, install the USB into your cell-phone - the left side (screen facing you). Plug the USB into your computer and let it detect the new hardware. Once done, go to - My Computer and open "Removable Disk." From there on, you can drag and drop what you wish in the APPROPRIATE SUBTITLED FOLDERS. Hope this helped."
So basically, you just connect the data cable then it asks you for location of the driver. Just ignore, Select OK on the phone and press 8 - 1 - 8 it will automatically connect to the masse storage device (please note i installed a 1 Go memory). Wait few seconds and Windows will then display the right location for installation; just accept until finish. Then action is performed to open the folder - it gives you full access to Music, Pictures and other folders.