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billie robertson
billie robertson Posted on Dec 16, 2007
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Internet connection not working

I have att dsl connection, but i bought a new computer and dont know how to add the connection to my computer

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Anonymous

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  • Master 556 Answers
  • Posted on Dec 16, 2007
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Joined: Dec 06, 2007
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I have ATT DSL too.

Mine came with a Seimens SpeedStream 4100 ethernet ADSL modem. Did yours?
If not what is the manufacturer and model of the unit ATT sent?

Is it hooked up and working? If so continue.

IF you have a Seimens SpeedStream 4100 --

  • It has 3 connection on the back
  • one for power
  • one for a phone line (gray in my case)
  • with a separate gray cable
  • this is connected to the non phone side of a splitter
  • one for an ethernet (yellow in my case)
  • with a separete yellow cable
  • this may be loose to connect to your computer OR
  • connected to another device
  • IF connected to another device what is the manufacturers name and model for that device.
If ATT supplied a device other than a Seimens SpeedStream 4100
  • Is there anything other than a power adapter and a phone line attached to that unit now?
  • What is the manufacturers name and model for that device.
In terms of your ATT DSL service
  • How many devices do you intend to connect? Computers, game consoles, etc
  • How many connected by wire, if you know?
  • How many connected by wireless, if you know?
To you know if your DV4000 computer
  • has an ethernet connector?
  • has a wireless network adapter built-in?
  • IF not can can you look on the label on the bottom of your computer and tell me the full model number is. Please use this Model Link to help figure that out.
Do you have any devices such as a router, wireless router, wireless access point either already connected or to connect to your ATT DSL service?
Please identify the manufacturers name and model number for each device and whether or not it is connected and working.

With all the above I will know where to begin in the process of attaching your new computer to your ATT DSL service. Please add a comment to this issue with the necessary information -- I know it will be long. However you are the hands and eyes of this team and my questions are to get you to tell me things I would know if I was present and installing these devices.

  • Anonymous Dec 16, 2007

    Please ignore the "If so continue." after "Is it hooked up and working? " and continue to all questions regardless. In editing this I forgot to delete "If so continue."

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Anonymous

  • 383 Answers
  • Posted on Dec 23, 2007

SOURCE: cant get internet connection

Web page doesn't show images, getting red x's, or broken links. When browsing the Internet, a number of different issues can occur with your ... verify that your Internet connection is working and images are not loading.


Internet questions and answers. CH000539, How do I determine the speed of my Internet connection? ... CH000804, Where can I get Internet access when away from my home or work?
My computer is running slow what steps can I do to fix it? If your Internet is slow this document does not contain information about ... for additional information about why your Internet connection may be slow.

Read & follow Instructions /Please dont for get to Vote/Thank You.

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