Question about Sony Handycam DCR-TRV140E Digital Camcorder

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I have a Sony DCR-TRV30 and it just gave me a self diagnosing error C:31:23 and I can not clear it even taking out battery and tape and reinserting it does not clear can you tell me what else I can try

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Hi,
Error C:31:23 is related to mechanically misalignment of the tape loading path, and it removes when mechanical adjustment performs, a sensor in mechanical section detects mechanical problem and generates the error. This error removes automatically when the problem solve. For mechanical adjustment contact any expert nearby to perform the adjustment.Which is bit technical and can only perform by an expert.
Thanks for using fixya.

Posted on Nov 01, 2009

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Posted on Jan 02, 2017

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This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly or a defective clutch in the take-up spool and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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1 Answer

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