Question about Maytag Neptune MCE8000AY Electric Dryer

4 Answers

Maytag mcg8000aww wont get hot.

The top part of the dryer gets hot, but the bottom doesnt. Any ideas why?

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  • brentr547 Sep 24, 2009

    Lint trap is cleaned every very regularly. I removed the exhaust hose last night, and it was very clean. Also reached into exhaust coming out of the back of the dryer and found very little lint. If it is a heater element, can you supply part numbers? Also is the top part of the dryer electric, or does it have its own heater element.



    Thank you

  • brentr547 Sep 24, 2009

    Also my dryer is a mcg8000aww, the email sent to me said the answer to my question was for a

    mcg8000ay. Are these different or the same?

  • brentr547 Sep 24, 2009

    I have already cleaned out all of the ducts. If it is a heating element, do you supply part numbers. Also is there two elements, or is the top part of the dryer electric?

  • brentr547 Sep 24, 2009

    yes the blower is working.



  • brentr547 Sep 24, 2009

    Iam not sure if my replys are going through. I get fast response to my original questions, but when I choose to keep working with someone, I get no response.

  • brentr547 Sep 24, 2009

    I am happy with the answers I am getting, but each time I try and ask the same expert another question, I get no replys. The only way I know how to do so is to ask a new expert. The tumbler works, and the blower works.

    Thank you

  • brentr547 Sep 24, 2009

    The last expert that answered, obviously read my description wrong. He gave me instructions to fix the upper part of the dryer. The upper part works, the bottom part does not get hot.

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4 Answers

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  • Master
  • 6,826 Answers

I am not sure about the maytag,but some of these types have dual heating elememts,if so,the element for the bottom has burned out.If it is vent controlled,then lint has buit up and blocked the vent from heat air flow to the bottom.

Posted on Sep 24, 2009

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  • Maytag Master
  • 19,396 Answers

There is no heating element, the expert answering should have gathered more information on your model.
The first part to test, that is probably responsible for your problem is the steamer liner thermistor. Part 9 on the first diagram below.
This sensor will affect only the upper part, and if it is defective the upper steamer liner section will not work.
Here the part:
PS2031187
THERMISTOR, TEMP CONTROL Part 9 on diagram.

The thermistor is tested setting the multimeter at Rx1, cutting one of the thermistor wires, and reading Ohms. The thermistor must read near zero at room temp, and return infinite impedance at limit temperature (about 180).
If thermistor is OK, then check wiring:

PS2031151
HARNESS, UPPER HEATER Part 2 on diagram below


and
PS2031226
HARNESS, UPPER HEATER Part 5 on diag.



maytag mcg8000aww wont get hot. - c4eb7f8.gif

Check also PS2031064 DOOR LATCH ASSEMBLY (UPPER) , it is connected to control board, and can affect heating.
091375c.gif

If you think that my solution had been helpful, please do not forget to rate the solution, or you will reward the expert that did not even bother in searching the details of your appliance model.
If you need further help , please ask. I usually get back online to answer every couple of hours.
Thanks.
G.

Posted on Sep 24, 2009

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  • Master
  • 1,129 Answers

First check the obvious check the exhaust to make sure it is not obstructed in any way it is also possible the the lint trap chamber is loaded up with residual lint that got past the screen or has been packed down inside. Call around to some local hardware stores to see if they carry a cleaner that looks like a oversized pipe cleaner brush that can be fed down into the area where the lint screen is inserted. Id this doesn't solve the problem you may have a heater element issue.

Posted on Sep 24, 2009

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  • Master
  • 1,714 Answers

Is the 'blower' working? Turn it on and go to the dryer vent and check for air flow, Is it blowing?

Posted on Sep 24, 2009

  • Craig Butler
    Craig Butler Sep 24, 2009

    I'm back, may I ask what you mean by the top gets hot but not the bottom? Please try and explain exactly what is happening. I will wait.....

  • Craig Butler
    Craig Butler Sep 24, 2009

    Are you sure the switch is not in a 'cool down' setting? Have you tried other settings?

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