Question about HP J4680 Office Jet All-In-One Printer

2 Answers

HP J4680 Office Jet print cartridge tri-color error

My parents have a hp officepro j4680 and my mom just called to say it won't print. She said there is an error on the screen that says "Cartridge Problem - Tri-Color. Refer to Documentation." Any idea what this may be?

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Director Badge:

    Uploaded 100 video answers.

  • HP Master
  • 685 Answers

Try this...

Posted on Oct 26, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • HP Expert
  • 199 Answers

Clean the cartridge contact (metal dots ) with soft cloth and fix it back.

Posted on Sep 25, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My J4680 only prints color, no black. Printer is


Your black cartridge is most definitely clogged. You can easily check that by removing the cartridge and press the print head on some tissue. If there is no mark, the print head on your black cartridge is clogged. Now, HP has some kind of software head cleaning. It doesn't always work, but you can try. Here is a link to HP site, referring to your problem: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01361894&cc=bg&lc=en&dlc=en&product=3692888
Read carefully and follow the instructions.
If that doesn't solve your problem, you should buy a new black cartridge.
Also, bear in mind that with ink-jet printers, you need to print something at least once in 10-15 days, otherwise the print head will again get clogged and you will be facing the same issue over and over again. If you do not print on a regular basis, make some kind of test page, that contains black, yellow, magenta and cyan. Print that page once in 2 weeks and your printer will always work fine.

Apr 04, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Incompatible print cartridge tri color error message on hp officejet J4680 after clean cartridige and printer and replace with new cartridge


There may be debris that is blocking the communication between the cartridge and the printer. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.

http://swapink.com/Merchant5/merchant.mvc?Screen=cp_faq&Store_Code=SI

Mar 18, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Print Cartridge Problem: (Tri-Color) See


Top three solutions to this query at HP support are close to your described problem: (not exact) Try the closest match to your error.

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+J4680+All-in-One+Printer&qry=print+cartridge+problem+tri-color&submit.x=0&submit.y=0&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=3692887&productBigSeriesOid=3645080&spid=3692888&opname=HP+Officejet+J4680+All-in-One+Printer&pname_desc=HP+Officejet+J4680+All-in-One+Print%2FFax%2FScan%2FCopy&ptype=consumer&stype=pn&contextual_lname=&spname=HP+Officejet+J4680+All-in-One+Printer&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-007%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&product_line_code=DU&search=0

Nov 28, 2009 | HP Officejet J4680 InkJet Printer

1 Answer

J4680 printer cartridge problem with color will not print color


Is this cartridge an HP factory new cartridge?

Most companies build logic into the printer to prevent refilled cartridges or third party cartridges from being used.

They do this because they have protect both the print quality and the printer from damage by poor quality ink.

Don

Oct 22, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

It stopped printing, with


Try cleaning the cartridges after turing the printer off then try again.

Sep 08, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

My HP J4680 printer/fax machine keeps displaying the error message "Print Cartridge Problem Tri-color". I have taken the cartridges out and put them back in to see if this will work. It did once and I went...


Try this...http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443507&cc=us&lc=en&dlc=en&product=3692888The message you're getting is a little different, but cleaning the cartridges and the contacts inside the printer might help and might explain why it worked when you pulled them out and put them back in once before.

Jun 08, 2009 | HP J4680 Office Jet All-In-One Printer

Not finding what you are looking for?
HP J4680 Office Jet All-In-One Printer Logo

1,630 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...