Question about HP Scanjet 3400c Flatbed Scanner

Open Question

Error: Sorry, scanner could not be initialized, scanner not found

This issue goes deeper then just a reboot or scanning from the control panel. Yesterday the scanner work fine, today, the computer tells me under the device manager that its an "unknown" USB device. Uninstalling and re-installing the software/drivers doesn't resolve the issue. I'm to the point where I am going to try to install the software/drivers on a different PC and if it has the same error, I'll write a nasty letter to HP and toss the scanner. Things break over time, but this is crazy. A scanner shouldn't work on a Tuesday and just stop being recognized on the computer on a Wednesday. Got to love Windows.

Thanks for any guidance in advance.
Chris

Posted by on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
rickyostrom
  • 274 Answers

SOURCE: ScanJet 5300c didn't work

Most likely the destination folder for the scanning is a shared folder with limited rights. As the administrator, reset the permissions for that folder or redirect the software to a common folder with read/write/creation etc... access.

Also, make sure you are using the HP provided drivers and not those from Microsoft.

Posted on Nov 24, 2008

Ad
  • 1 Answer

SOURCE: hp scanjet 6200c scanner recognised only as printer by pc

Where can I find p scanjet 6200c software/drivers for mac? Thank you


Posted on Nov 28, 2008

VBtoons
  • 28 Answers

SOURCE: Hp5300c scanner-can't use HP software on new PC (XP Pro SP3)

Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Posted on Feb 26, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My scanner will not scan


If you have upgraded your OS to Vista or W7 , this could be the cause of the issue , especially if your device is more than 10 years old . The manufacturers generally stop producing compatible drivers for these last operating systems .
Otherwise , delete driver in Device Manager , disconnect scanner and uninstall scan software via Control Panel \ programs .
Reboot , reinstall software .
Reboot , wait for O.S. to be settled and connect scanner .

Dec 31, 2010 | Office Equipment & Supplies

2 Answers

I get a error initializing scanner?


Background of issue- When 4345/M4345 boots up, amber light comes on under start button and the message "Initializing Scanner" is displayed. The unit will print but will not preform any scan functions.

Steps taken to try to resolve issue:
1. Updated firmware
2. Restored factory defaults
3. Took off cover in back of printer covering scanner controller board and reseated all cables
4. Took apart scan unit and cleaned (2)mirrors in scan head
5. Took off back cover of unit, reseated cables coming from scanner controller board
6. Ran Scanner Test, in menu (which everything functions properly)

Usually I would say scanner or controller board has failed but I had 3 M4345 come down with this issue in one week. The only resolve i've found for this issue is repetitively turning on and off the unit until it comes up without "scanner initializing" message. Once it comes up it functions 100% until the unit is turned off and issue will come back.

I'm at a loss here with so many units having same issue, open to any advice. I once took the formatter out of bad unit and put it in good one and it caused the issue in the good one but i'm double verifying this tonight. Thanks for any help.

Nov 17, 2010 | HP LaserJet 4345mfp Printer

1 Answer

My HP C5180 all-in-one printer/scanner used to


try to off and on the hp photosmart let scan if not work re-install driver. let me know if still not work for further trouble shooting.

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP L7650 Scanner Could Not Be Initialized in Leopard (Not Found)


If you're using Vista, this happens all too regularly with HP printers. I've had a few where I have to uninstall everything then re-install to make things work.
Two weeks later the same thing, same process.
Try downloading latest drivers from HP and see if that helps. HP don't admit there's a problem.
Don't seem to have this problem with Epson printers tho.

Oct 02, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I have escndv.exe error problem with 4490 scanner. I've reinstalled the drivers and it still comes up


Hi there,

The first thing to try is uninstall the Epson Scan. Via either the start
menu item if one exits or from the Control Panel Add/Remove Programs.

Reboot computer.

Install the latest driver from the epson web site -
 
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=50666&infoType=Overview

Latest is 2.68A for WindowsXP, etc.
You should go ahead and download a fresh copy from the web, your copy may be
corrupted.

After the install, reboot.

If that does not solve the problem.
You got to go deeper.

Remove the Epson scan. (again).

Backup your registry.
Edit the registry and remove all references to the Epson Scan.
Remove the folders and entries for Epson Scan in \Windows\Twain_32\

Reboot:
Install Epson scan.

Good Luck!!

Jul 03, 2009 | Epson Perfection 4490 Photo Scanner...

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

3 Answers

Scanner not found


Macintosh: Scanning Software Does Not Open or Stops Responding in Mac OS X V10.4
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=1138342&rule=15414&lang=en



The link will take you to the HP page where the handle for this problem is detailed. I did every step as listed and downloaded updated driver / software for the 4315. It works!



Aug 04, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Error Message-- Error in shading position (-4431)


The issue at hand here is a sensor error. Cut the power to the machine for at least five seconds. Then reboot the scanner and the sensors should reboot. This solved the problem for us. Good luck to you.

Nov 21, 2006 | Canon DR-2580C Path-Through Scanner

Not finding what you are looking for?
HP Scanjet 3400c Flatbed Scanner Logo

774 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...