Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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High temp in food compartent freezer is ok

High temp in food compartment freezer is ok ice on damper door to food compartment high moisture inside on walls...sied by side unit

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Try cleaning the dust out from under the fridge and the back. This worked for me

Posted on Apr 06, 2010

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The top compartment in the refrigerator is cooling effectively. But the lower compartment in the same refrigerator is not at all getting cool. Why is this so?

your damper vent door from the freezer to the refrigerator compartments is either stuck or frozen shut from moisture,sometimes they break and jam too,if this door doesnt open and close your food will get too warm or cold the door needs to move to keep the temperature correct

May 13, 2011 | Whirlpool ET1MHKXM Top Freezer...

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We have a Zanussi fridge/freeezer model ZEBF 249 W the freezer is okay but the fridge is not working no cold air coming from freezer unit. The compressor is continually on, any suggestions? Tony Gilbert

Hi Tony. Welcome to FixYa, I am Kelly,
The fact that the refrigerator is always running is usually caused by either the evaporator fan not running in the freezer compartment or there is a problem with the condenser fan motor in the condenser coil area. Check to make sure BOTH fans are running when the compressor is running. There is a very good possibility that the condenser coils are blocked with lint in the bottom of the unit. Pull off the back fiberboard cover and check for massive amounts of lint and that the condenser fan is running at full speed. If it is running slow or there ia a huge amount of lint in the coils it will present the symptoms you mentioned.
Before you do anything feel the chassis right at the door gasket area. If you not an almost HOT spot on the face of the chassis that is a good indication you have a problem in the condenser area. That being the fan is not running or... lots of lint.
Also check to make sure that you depress the door light switch when checking to see if the evaporator van is running in the freezer compartment. The light should go OFF when the door switch plunger is depressed and the fan should be running. Depending up on model the position of the light switch does not effect the evaporator fan but will cause the ice-maker not to produce any ice and / or no water in door (if so equipped) if the light switch has failed.
Lastly there is an Air Damper that controls the air flow between the freezer compartment and the fresh food compartment. If the damper fails or in the cause of mechanical vs automatic Air Damper assemblies the Air Damper door can be closed / not operational. Automatic air Dampers are controlled either by a thermistor or a thermostat. If the temp sensor source has failed the Air Damper door does not move. This appears to be a pretty basic unit so I am guessing that it has a mechanical Air-Damper with no temperature control. I.e selecting fresh food temp just moved the damper plastic door open or closed depending on selected temperature.
These units were new / in the stores around the year 2005 so it is probably around 6 years old. That is when fans start acting up in the 6 - 10 year period of their working life. I.e they need a bit if attention...
There are units out there that do not even have a condenser fan but have a large condenser coil on the back of the unit for heat dissipation. I do not have total IPL access (only partial) for this particular model so you will have to find a local parts source if you identify any failures.
Lastly... if you discover that there is a block of ice in the evaporator coils you may have an automatic defrosting problem. The ice blocks the coils... the freezer says cool.. the evaporator fan runs... but the fresh food compartment warms up. Eventually the ice block gets so large that the freezer also starts warming up enough for ice cream to become soft or an ice maker to stop working. All because the unit is not automatically defrosting. If you discover a large block of ice... unplug the unit and direct a fan into the freezer compartment for just over 2 hours with the freezer contents removed. (Makes a water mess!) Once defrosted return the unit to normal service and check the temps 6 - 8 hours later. They should be normal. Here is the kicker... if there is an automatic defrosting problem the ice build up will return. Automatic defrost system failures are:
1. Defrost control (most common failure)
2. Defrost heating element
3. Defrost thermostat / thermistor (depending on which is used)
4. Defrost circuit wiring

Thanks for choosing FixYa,

Apr 14, 2011 | Zanussi Refrigerators

1 Answer

Fridge is out of gas in fridge compartment. Freezer compartment is in order

if the freezer is operating ok,then the refrige side isnt out of gas,its the damper vent door between the freezer and refrige thats not opening to let cold air into fridge from freezer,sometimes they stick shut due to ice from condensation on this door,remove grille cover on damper door and check this,if iced up defrost it with a hair dryer,then change temp selector and make sure door then moves with temp change

Mar 24, 2011 | Refrigerators

1 Answer

Bottom freezer/compressor works, top refer area not cold! I do not think the blower that transfers cold freezer air to the top is operational. I would like to know how to get at the fan motor, etc. to...

The fan that moves air into the fresh food compartment is in the freezer. If you open the freezer door and hear the fan, then you know it's ok. Gaining access to the fan motor requires removal of the freezer door, glides, and interior back cover. The door track system utilizes a rack and pinion type design, and if it's not put back together properly, the door will not close and seal.
If the fan is running, there is a motorized damper (flap) in the top rear of the fresh food compartment. If this damper is not opening as it should, the compartment will be warm.
The most common issue for you symptom is a defrost system component failure. Look on th interior back wall of your freezer for a build up of frost or ice. If this is the case, air flow is restricted because the evaporator col ice blocked with frost and ice. This repair also requires the removal of the door, glides, and evaporator cover. If you have any doubts of your ability to get the parts put back correctly, you should defer repairs to a qualified appliance service technician.

Nov 18, 2010 | Maytag MFF2557HES Stainless Steel French...

1 Answer

GE Monigram Ref, main food comparment stuck at 25 degrees

is your damper door between the freezer and refrige compartments opening and closing as you adjust the temp settings,they can become stuck open by ice build up,defrost the damper door and see if it closes then

Jan 16, 2010 | Refrigerators

1 Answer

Food in refrigerator is freezing

check the damper door between the freezer and refrigerator compartments,it most likely has frozen in the fully open position allowing cold air into refrige compartment all the time,you will see ice build up around the damper door unit,remove the door unit defrost,replace and then see if it moves when you change the refrige cold control

Jan 12, 2010 | GE Refrigerators

1 Answer

I have a side by side fridge freezer. The fridge compartment is freezing the food. can you help?

check thermostat for loose or damage connection but check the damper/blend door -located -in freezer where the fan is located and in the fridge where the air blows in is a duct and inside the duct is a damper -door that opens to let in cold air from freezer and closes when the fridge reaches temp some times ice or a piece of debris restricts it from fully closing or the unit gets stuck open--

Nov 24, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

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Ihave a defrost problem with a GSS22 , heater is ok t stat is ok

You could turn off the freezer (set the knob to zero/off) and open the freezer door. After about a minute or two, the fan inside the freezer compartment will turn on to help move air over the coils. Depending on the temp inside your house, it may take a few hours. At least that's how my GE side-by-side works.

Make sure you empty the ice bucket (if so equipped) or it will just melt and drip everywhere.

If it ices over on a regular basis, there may be other problems - the defrost element, defrost timer, defrost temp sensor; or the various other temp sensors in the fresh food compartment and freezer compartment.

Jul 28, 2009 | GE Refrigerators

1 Answer

Fridge keeps on freezing everything inside of it

This refrigerator only has one thermostat located in the fresh food compartment it is designed to activate the sealed system (cooling) until it reaches approximately 37 deg f in the fresh food compartment. The damper controls how fast the cold air can move from the freezer compartment to the fresh food compartment. Allowing you to control the temp in the freezer by controlling the flow of cold air to the thermostat.

You have one of two problems.
#1 your thermostat is no longer opening when it achieves set temp. fix = replace thermostat pn 61005798 $35
#2 your damper arm or assemblie has broken. Fix = Replace damper or broken arm and actuator.
damper assembly pn12001377 $44
damper actuator pn 61002000 $2
damper arm pn 61001999 $2

thermostat actuator arm damper arm
damper assembly both pics

Apr 06, 2009 | Refrigerators

1 Answer

Whirlpool Refrigerator(side by side) leaking water

First question would be is your ice machine leaking? If so then disable the ice machine until we can find the cause of leaks and repair them. Is the freezer freezing well? Food compartment temps OK?. Let me know and I will work to help you resolve this. Sea Breeze sea
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Mar 30, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

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