Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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It prints improperly, dark on top then fades to nothing.

The printer doesn't print the full text. The print is dark on top then fades to nothing on the bottom of the letters. I haven't tried the scanner yet or the picture printer. It has new cartridges as the printer was just purchased. How do I fix the problem? Thank you

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Here are the steps.

1.Please verify that the ink cartridges are intact and securely inserted into the printhead.

a.Lift the printer access door, then remove the ink cartridges from the printhead

b.Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.

c.Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.

2.Clean the printhead.

a.On your computer, open your Kodak AiO Home Center software.
b.Click on the Help (?) button.
c.Click on the Maintenance option.
d.Click on the Clean Printhead option.


3.Print Demo Page.

Press Scan and Copy buttons at the same time for 2-3 seconds or until the printer starts printing then release the buttons.

If issue persists,the printhead on your printer requires replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

Posted on Sep 24, 2009

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