Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Scanning error on mp 830 - code 5010. What is

Scanning error on mp 830 - code 5010. What is this

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Hi, did some research for you and this is what I found:

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie

Posted on Sep 24, 2009

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1 Answer

What is error 5010


hi dmlcarr,

Canon Tech Support directed this solution and it worked. It is similar for all electronic devices like Routers also. These devices need their "electrical brains" refreshed occasionally.

1. Turn off the printer (MP 830) or other
2. Disconnect the printer from the power outlet (totally unplug the printer)
3. Wait for 1 minute - not less than that.
4. Plug the printer back in to the electrical outlet.
5. Turn the printer on

Good Luck!
Thank you for choosing Fixya!

Feb 18, 2011 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Error 5010 not plays


The 5010 error is an issue with the scanning bed. The only way to fix this is to replace the scanning unit on the printer. Check with Canon for a repair center nearest you.


Best of luck..
Have a Happy and Safe Holiday Season.

Dec 01, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

CANON MP830 is giving me an error code 5010. What does this mean and how do you fix it?


This error refers to the following possible problems:

1) Unlock the scanning unit: Before turning on the power, open the scanner cover, slide the release button to the "unlock" position and close the cover. Turn off the power for approx. 5 seconds. Power back on.

2) Reset the device: Press and hold the <On/Off> button until the display on the machine goes blank. (If this is unsuccessful, unplug the power cord). Wait approx. 10 seconds and power back on. Wait until the printer completes its startup routine before trying another print job.

3) Your MP 830 requires repair service.

Dec 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error code 5010


try these steps..

1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

Sep 28, 2009 | Canon PIXMA MP520 InkJet Printer

1 Answer

Error code 5010


5010 is a scanner error, where the scanner either cannot find home position, or is not warmed up completely. Only cure is to replace the entire scanner assembly, if it's less than a year old it can be done under warranty, otherwise around $150 to $180.00

Jun 30, 2009 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Canon mp-830 error code 5010


That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Nov 10, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Error code 5010


Canon Tech Support directed this solution and it worked. It is similar for all electronic devices like Routers also. These devices need their "electrical brains" refreshed occasionally. 1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

Apr 23, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error code 5010


Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!

Mar 24, 2008 | Canon PIXMA MP510 All-In-One InkJet...

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