Question about Dell PowerEdge 1600SC Server

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Ps2 keyboard and mouse don't work. usb works fine

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Assuming you have checked in setup that the PS2 is turned on the other option is to re-flash the bios .
At some time someone switched the mouse and keyboard and started up the computer this can cause you to need to re-flash the bios most likely the keyboard chip needs to be replaced sorry to bring bad news .
Dell seems to have this problem yet the USB works is good where most modern keyboards and mouse are USB.
Purple is Keyboard if not color coded the closest to the outer side of case is the keyboard.
Good luck hope this helps you
PS. You may try setting the jumper pins to default the main board back to factory defaults then remove the jumper pin and leave off for first boot .When doing this be aware not to have the power cables connected to the server remove all power cords and the monitor . Prior to doing the first power up plug in the PS2 keyboard only then the monitor. Cross you fingers If you lucky your PS2 port’s will be working again if so shut down re install the jumper pin install the PS2 mouse.

Posted on Dec 04, 2009

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Posted on Jan 02, 2017

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Trying to install windows and at the boot screen have my keyboard and mouse plugged in windows doesnt see it.. I tried the USB keyboard and nothing I just recently replaced the MOBO using anti-static wrist...


I have seen this before, and the best answer I can offer you is some Motherboards are better than others when working with usb devices while no OS is in place. I actually tried using usb / to / ps/2 adapters and it still would not recognize the usb keyboard in a couple of instances. I had to get a ps2 keyboard for the installation of windows. After windows was installed I hooked up the usb keyboard and it worked fine. (just speaking from my own personal experience here)

Sorry I do not have a more technical answer for you but I'm almost 99.9 % sure this should work, providing there is no problem with the ps2 keyboard port on the Motherboard. I have never failed to install windows unless there was another hardware based issue of some kind, but never a problem with a known good ps2 keyboard.

Just double check everything is seated properly and try to get into the bios setup, if you cannot use the usb keyboard for this, you can try the usb / ps2 adapter, but if that doesn't work either then use a regular ps2 keyboard. That should work fine, then after setup is complete, windows is installed, then your usb keyboard should work fine.

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