Question about Whirlpool Refrigerators

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Water is freezing in the water trough. After several times the water runs down to the ice machine, ice builds up in the trough. once blocked, I have to use a pick to chip the ice away so water can run down again. this started out of the blue, have had no problems with ice machine prior to this.

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  • dmo571 Sep 24, 2009

    using the temp control on the refrigerator side or is there another one to use?

  • dmo571 Sep 24, 2009

    Freezer setting is A, B or C. I have it set pretty low already, about half way between A and B. Is there another solution?

  • dmo571 Sep 24, 2009

    I understand that the temp is too low, thank you. My freezer temp control setting options are A, the warmest, B middle and C the coldest. I have had the setting just above A (closer to A then B) for weeks now and it is still freezes the line. Is turning the control dial a few millimeters to the left (warmer to A) your only suggestion at this point?

  • dmo571 Sep 24, 2009

    ok this is good...thx!
    Are you referring to the vent on the fridge side down on the left?? Currently no food is blocking that vent but will monitor that in the future.


    Also, I have NOT cleaned the condenser coils... where are they located?

  • dmo571 Sep 24, 2009

    Thank you protek480.

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Your freezer temp setting is too cold. Turn 'up' to stay about 0 to 3 degrees, that's plenty cold for freezer.

Posted on Sep 24, 2009

  • 3 more comments 
  • Craig Butler
    Craig Butler Sep 24, 2009

    Yes it's too low, you need to turn it up so the temp raises, goes 'warmer' . The temp is so low in freezer that it's freezing the water line.

  • Craig Butler
    Craig Butler Sep 24, 2009

    Have you cleaned the 'evaporator coils' yet?

  • Craig Butler
    Craig Butler Sep 24, 2009

    so sorry, 'condenser coils'

  • Craig Butler
    Craig Butler Sep 24, 2009

    One other thing that you can check is the air flow. Is the vent from the freezer section to the refer blocked with food items in the fridge?

  • Craig Butler
    Craig Butler Sep 24, 2009

    Yes that's the air flow vent that gets air from the freezer to cool the fridge box, keep it open and clear. The condenser coils are either on the back of the unit, or underneath. The hardware stores sell a handy dandy little brush that is tapered on the end and it fits in between the coils for a good through cleaning. You can also try vacuum attachment so get in and vacuum them off. Clean them good and this may help, the machine is trying to run too much and could cause your problem. They need cleaning anyway.

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