Question about Brother IntelliFax-2820 Laser Fax

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Fax machine has a message that says "open front cover to remove the drum. Clean the corona wire located on the drum."

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The fax machine instruction must be done to erase the
message. The corona wire located on the drum needs to be cleaned.

Posted on Sep 24, 2009

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Getting the message clean drum. Clean corona wire of drum unit. Need instructions on how to clean unit. What parts to I need?


You do not need any parts, just do the following.
1. open the front toner cover
2. take out toner and drum together
3. on the back side of drum unit you will see green or purple slider (it is used to clean corona wire)
4. push that slider few times from left to the right.
Important notice: you must leave slider on exact position to match black arrow on the drum unit.

BR

Sep 12, 2011 | Brother IntelliFAX 4100 Laser Fax

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How to clean the corona wire on Intellafax 2800,2810, 3800 machines


Does your brother printer or fax machine have bad printing such as very light print or spotty print. If you have these problems chances are you have a dirty corona wire. The corona wire is used by the printer to put a charge on the paper so the toner is attracted to it in the pattern that the laser draws out. Below are the directions to clean the wire.
1. Open the front cover and pull out the drum unit and toner cartridge assembly.
2. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
3. Return the blue tab and click it into the Home position.
4. Reinstall the drum unit and toner cartridge assembly in the MFC/Printer.
5. Close the front cover.

Be sure to return the sliding blue tab back to the home position next to the arrow or you will have dark streaks on your printouts

on Dec 09, 2009 | Office Equipment & Supplies

1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I have a similar black line (about 2inches in width, on the right side) on faxes sent from my Brother 4100e. I cleaned the scanner glass as suggested by you, but it continues to have the same problem on...


Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada)

OR

You can also try these steps below

2 Reset the drum counter if you have already changed the drum recently. Open the device's front cover and press the button labeled "Clear," then close the cover and press the "1" button on the device's control panel.

3 Pull down on the top of the device's front cover. Slide the print cartridge assembly out of the inside of the printer and place it on a scratch piece of paper.

4 Depress the lever on the right side of the assembly and separate the toner cartridge from the drum assembly. Remove the new drum unit from its aluminum bag and snap the toner cartridge into it.

5 Place the print cartridge assembly back into the device and keep the front cover open. Press the "Clear" button, then press "1." Close the front cover once the device's screen reads "Accepted."



Regards,
Ron

Mar 09, 2011 | Brother IntelliFAX 4100e All-In-One Laser...

1 Answer

Says drum error, see troubleshooting maitainance chapter in user guide. Don't have a users guide. Printer is brother mfc-7340


I have this manual for you. I can be reached at LBrown18062@hotmail.com

http://welcome.solutions.brother.com/bsc/public/as/as_ot/en/doc/manual_index.html?reg=as&type2=-1&prod=mfc7340_us_as&c=as_ot&lang=en&flang=all

Drum Error - The corona wire on the drum unit needs to be cleaned.
Clean the corona wire on the drum unit. (See Cleaning the corona wire on page 122.)

Cleaning the corona wire: If you have print quality problems, clean the
corona wire as follows:
a. Turn off the machine's power switch.
Unplug the telephone line cord first, disconnect all cables, and then unplug
the power cord from the AC power outlet.
b. Open the front cover.
c. Slowly take out the drum unit and toner cartridge assembly.
CAUTION: We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
d. Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
CAUTION: Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
e. Put the drum unit and toner cartridge assembly back in the machine.
f. Close the front cover.
g. Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables and telephone line cord. Turn on the machine's power switch.

Dec 31, 2010 | Brother Office Equipment & Supplies

1 Answer

MFC 7340 - I changed the toner cartridge, and cleaned the corona wire as instructed. When I put the drum unit back in, I get the message "Open front cover clean corona wire". I clean the corona...


The drum unit may be at it's end. There is a report you can print that will say "Drum" life at the bottom of the page. I think it's the "User Settings" or something. Though it sounds like you can't print to find this out anyway....Do you recall how many times you've changed the toner without changing the drum? Usually you can expect about 4-5 toners on every drum. Once the drum's photo sensitive coating wears off it is incapable of charging correctly to print. Might just be time for regular maintenance. panderson@cartridgeworldusa.com with questions.

Oct 29, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

The fax machine is saying remove the drum there is dust on the corona wire.


Use the corona cleaning wire to clean the dust off. Open the front cover. Remove the drum/toner unit. look on the right side of the drum portion above the toner unit for a plastic tab with a triangle arrow that points to the left. Slide this tab back and forth several times. Move the tab back to the right. Reinstall the drum/toner unit. Close the front cover.

Clean the corona wire in this manner every time you change the toner/drum.

May 21, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax message says dust on the drum - clean the corona wire


You should find a BLUE SLIDER on top of the Drum Unit, work it back and forth 10 times.

Feb 02, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

GETTING ERROR, DRUM ERROR, SEE MAINTANCE


You need to clean the corona wire.

Open the front door.
Remove the drum unit
Look on the Drum unit for a small blue or purple square slider, sitting in a horizontal slot. This is the Corona cleaner.
Slide this back and forth a couple of times, returning to the original start position
Put it back together and try it out

Good Luck!

Dec 07, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

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