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Second draw lift ensure no PAPER is in the back of the draw jammed between draw and back of copier. Also check the no paper is being stored in side the draw all paper is the right side of the draw DO STORE EXTRA PAPER IN THE DRAW NOT DESIGNED FOR it
Second Draw lift open the second draw remove the paper from behind the draw, ALSO REMOVE THE PAPER BEING STORED ON LEFT HAND SIDE OF THE DRAW. IT IS NOT A STORAGE AREA!!!!!!! It is available for 11xx17 paper. Storage is for the storage draw!!!!!!, IF not these two items you have a bad motor for the second draw or worse case a bad control board!!!!$$$$$$
This error code means there is a paper lifting problem in the paper trays. Most common cause is improperly loaded paper. Check the trays to be sure all paper is loaded properly then turn off then back on, the MAIN power switch Not the one up on the control panel. If the code does not come back then your fine. If it does then pull out all of the paper drawers, reset the code again and then close each drawer one at a time waiting 15 seconds between each tray closing. If you close a drawer and it pops the code after a few seconds then that is the tray that is causing the problem. Double check that tray and if you can not get it to work then you will need service on that tray as it has a paper lift problem. Either the lift motor or the sensor. You can leave that tray popped open an inch or two and still use the copier with the other trays.
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paper tray 2 paper lift failed take the paper out and make sure it is not folde or bent in a way that would cause it to not be lifted up to the feed rollersif it looks fine then you may have a failed lift motor
The error code you are getting is a paper tray lift problem. Open all the paper trays and make sure that you have the correct size paper in each paper tray. Also, make sure the paper guides are tight againest the paper in the trays. Turn the copier OFF then back ON... Wait for the copier to come to ready and one tray at a time reinstall each tray at a time.... The one that cause's the error code to show up is the paper tray with the problem. Once you know what tray is the problem, remove the tray and look inside the copier for a wade of paper jammed behind the tray... If not you may have a bigger problem, then we can help with... Good Luck....