Question about Acer Aspire 5610-4648 Notebook

4 Answers

Sir i have a problem that when i click to open any windows my avg anti virus detect threat i.e c/windows/system32/mcicd.dll trojan horse generic9aatd but my anti virus can not solve that problem. so how can i remove that virus from my laptop permanently without formating .plz suggest me

Posted by on


4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

I would suggest using a Department of Defense Mcafee Build located below.

Mcafee DoD

Posted on Dec 25, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 556 Answers

Sites like Trend Micro, Panda, Symantec and others have online scanners that remove viruses. You might want to start with Internet Explorer and and search for online scanner -- I believe the first link returned is the online scanner. They have a beta version for Vista and either the beta or the version on the page works for WIndows XP. You can click a start scanning at the bottom of the page for which ever version you use Beta or not.

allow the activeX
Install the Active X
Click Accept
Click Custom Scan
click Scan All Files
click scan inside archives
click start

When it is done which will take a while -- you will be given the option to remove any malware it finds.

The other companies above have similar options on their web sites.

Posted on Dec 16, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 383 Answers
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 5 achievements.


    An expert who has achieved Level 3.


    An expert that has over 500 points.

  • Master
  • 482 Answers

Can you delete it? try to let other web programs scan your computer. can you get online?

Posted on Dec 16, 2007

2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 18 Answers

SOURCE: hello sir

the anti virus cant remove it coz then your pc will not start again and so windows denies it so format ur drive containing ur xp then install xp again it will be done

Posted on Dec 14, 2007

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i get spyware off my computer? I keep being keylogged and am unsure how i have avg and norton scan daily could you please suggest a better anti spyware/malware

Although anti-spyware and anti-virus software are intended to protect your computer from advertisement pop-ups, slow performance and security threats, they can prevent some of your computer programs from running properly. This is especially true for anti-spyware software. This is why you may chose to disable them. If you disable either your anti-spyware and anti-virus software, take into consideration that you are making your computer more vulnerable to security threats like viruses, worms and trojan horses.
Disabling Anti-Spyware
  • 1Open the anti-spyware program on your computer. Sometimes there is an icon for the software located either on the desktop or in the toolbar on the lower right-hand corner of the computer, next to the clock. Double-click to open the software if it's on your desktop. Right-click on the icon if it's in the toolbar.
  • 2 Turn off the anti-spyware software by removing the check mark from the "on" button. If you have Ad-Watch Anti-Spyware, you will need to uncheck the word "active" and "automatic" to disable the software. If you are running SpyBot Tea Timer, click on "advanced mode" and then uncheck the teatimer.
  • 3 Click "yes" for the anti-spyware software to be disabled.

Jul 06, 2011 | Microsoft Windows Vista Home Premium with...


Trojan Horse Removal

A virus is program that has malicious content in it and replicates itself and a Trojan horse is program that will only work if the user executes it. Sometimes, a Trojan horse covers itself as a fake folder while in fact, it's an .exe file.
The good thing about Trojan horse is that it is not that hard to get rid of them. But the bad thing about Trojan horse is that it is a little bit difficult to find them.
Although, it does not corrupt files or delete data stored on your hard disk until you execute it. Once executed, it will allow the hackers to indentify your credit card number, social security number, bank account details or some other private information.
You can delete or remove the hidden Trojan horse with the help of antivirus software. Either, you can also try the manual process to delete it or you can follow these steps:
STEP 1 Open the System Information Utility (msinfo32.exe). You can find the System Information Utility by typing “msinfo32.exe” in ‘Run’. This program lists all the processes running on any Windows system, even those processes that are hidden from the task list. Now open your virus scanner and run the executable or .dll through it.
STEP 2 Open your antivirus software and run a virus scan. If you don't have a antivirus software installed, download AVG Anti-Virus Free Edition 7.5. And run a scan using it. After the scanning process is completed, delete the value that was detected from the registry (before doing this step, take a backup of the registry files):
A) Click ‘Start’ > ‘Run’.
B) Type "regedit".
C) Click "OK".
D) Go to the subkey:


E) Now delete any value from the right pane that was detected during the scan process.
F) Exit the Registry Editor.

on Mar 16, 2010 | Computers & Internet

1 Answer

Dell /Desktop/Windows XP. My AVG free, found

I would go buy Notron antivirus because with the trojans it will cause you pc not to operate normally and could damage some of your files.

Jun 04, 2010 | Dell Computers & Internet

1 Answer

How do I fix the dcom server launcher, the computer keeps shutting down after it's been on for about five minutes?

Click Here to Download this program (its free). Install it. Update it. Run a FULL scan of your computer (took about 30 minutes and the viruses didn't pop up until the very end of the scan). Delete ALL of them (note: you have to reboot to delete the ones in windows system 32) There will be a list of about 5-10 infections they should be similar to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent)


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\NameServer (Trojan.DNSChanger)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\T cpip\Parameters\NameServer (Trojan.DNSChanger)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\T cpip\Parameters\NameServer (Trojan.DNSChanger)

C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent)

C:\WINDOWS\system32\tdssl.dll (Trojan.Agent)

C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent)

C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent)

C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent)

C:\WINDOWS\system32\tdsslog.dll (Trojan.Agent)

C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent)

C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent)

Thanks for using Fixya!

Jan 31, 2010 | Computers & Internet

1 Answer

Trojan horse Downloader.Generic8.AZUN

try to go to windows 32 (windows folder) and manually remove that file
Im not sure how you get this..but maybe your AVG is not set right ...cause if it detected it should have been able to remove the damn thing ..let me know how it worked...
I attach a download (privat ) for a AVG 8.5 free and you can try to reinstall the anti-virus..but be sure you are not conected when you do that ...cause between installations you will be exposed..
click for download antivirus

Aug 01, 2009 | Computers & Internet

1 Answer

I have a gateway and am not very good with it yet. when i turn it on it shows a threat detected, trojan horse psw generic.bejdc./roger/locals //temp/123.dll. i have avg 7.5 virus protection ihave used both...

Check to see if AVG has the option to scan the computer before windows start. I would also download and install a Spyware Scanner and run it. Usually when you are running a Spyware scan it will also pick up some of the Trojans and help your virus scanner detect and clean more viruses. I personally use SuperAntispyware ( and SpyBot ( ). Do a full scan and delete everything that if finds. If for some reason you are still having this issue, try restarting your computer into safe mode ( by pressing F8 when computer is booting up) and scanning every in safe mode.

Hope this helps.

Apr 15, 2009 | Gateway Computers & Internet

1 Answer

Hello sir

the anti virus cant remove it coz then your pc will not start again and so windows denies it so format ur drive containing ur xp then install xp again it will be done

Dec 14, 2007 | Acer Aspire 5610-4648 Notebook

4 Answers

Trojan horse generic

First, go in Control Panel, after System, then System Restore, and desactive all.
Restart the machine in Safe mode, and run a AntiVirus (like a Norton) restart again, check the file, if not missing, the solutions is search in web (or in a Virus Remove Tool, OR, in DOS delete a infected file, for full asistance install a HiJack Free and send a email to me

Dec 14, 2007 | Acer Aspire 5610-4648 Notebook

2 Answers

How can i get rid of a trojan horse downloader?

download antivir. google it and download the software. then quarentine the virus to make sure is hasn't infected your system files. then delete the bad file

Dec 05, 2007 | Microsoft Windows XP Professional With...

Not finding what you are looking for?
Acer Aspire 5610-4648 Notebook Logo

216 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides