We have a Fellowes Powershred C-220C and the

Only if you are mechanically handy and know how to take a part. Most of these shredder's sensors are PLASTIC and break EASILY. I should know, I had to take apart my wife's shredder.

I had to bypass the sensor and rewire it. It can be done if you know what you are doing. If not, don't try it

In your case I would unscrew the top assembly. Than I would use a can of canned air to clean out the sensor eye. Than I would use tweezers to pull out all specks of paper I could find.

Your best bet is to try to return it for a replacement.