Question about D-Link Dlink DI-514 Air Wireless 2.4 GHz Router (A0177337)

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Time Warner Cable

My parents recently registered for Time Warner digital Cable, Internet and Phone. When I tried to set up the wireless router we had previously used with no problems it would not connect to the internet.
When in the setup menu, for those of you with time warner, do I only put the username in the username section, or do I need Also, is something required in the Service Provider field? If so what?
Searching for help I came across many people saying cloning the MAC address would work (I couldn't get that to help), is there anything like that I need to do?

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Re: Time Warner Cable

Is ths service being offered by Road Runner? I assisted someone in getting his router specs however you need to contact their support site and an online chat required knowledge of the local cable company (not Time Warner in this case) and the city and state of service. In reviewing the Time Warner site they seem to need a 5 digit zip code starting at this link. The last time I found an online chat link asked about setting up a router got the requirements from a competent representative and sent them to the requester and from there he completed the job.

see this link for that request

Like him you need to do the router revision check so I can get the appropriate manual if you need help.

adn match the label on the bottom of your router to the pictures in the link and let me know your revision code in a comment to this problem. click on the picture if you need to download a copy of the manual -- this would be good because I could reference page numbers in instructions.

Posted on Dec 16, 2007

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Re: Time Warner Cable

You have no account with the old phone company? if so you need to call them and they will walk you thou the setup.

Posted on Dec 16, 2007

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Hi! I believe your having some issue with your router and I will be more than glad to assist you in this concern..Time warner cable is your isp and if the computer is connected directly to the modem, you have a perfect internet connection but if you are going to connect the cable from your modem to the router and you connect your computer to port 1 to 4 of your router it will not give u an internet connection. This is what we are going to do.
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5. once its done, save the settings and on the internet connection settings, manualy configured it to auto-dhcp. save the settings.
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9. Once you have an internet connection, u can access again the setup page of the router to setup the wireless connection settings.
10. If you are going to connect another to the existing router that is conneted to the time warner cable. that is possible, but before u connect the 2nd router to the 1st router..
a. connect the 2nd router to a computer to set it have to access the setup page of the 2nd router.
b. once you access the setup page, there is a menu for the lan settings that is for the router side. u need to change the 3 octet of the ip address of the 2nd router. ex your 1st router ip address is and the 2nd router ip address is to change the 3 octet of the 2nd route, the 2nd router ip address should be then save the settings..
c. the router will reboot and need to access the setup page of the router by using the and u can set the wireless connection settings.. once its done..
d. cable connection should be---cable from the time warner cable goes to the WAN port of the 1st router, connect a cable to port 4 of the 1st router going to the WAN port of the 2nd router.. this process is called cascading two routers on a network.. this should work.. good luck

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