Question about D-Link Dlink DI-514 Air Wireless 2.4 GHz Router (A0177337)
My parents recently registered for Time Warner digital Cable, Internet and Phone. When I tried to set up the wireless router we had previously used with no problems it would not connect to the internet.
When in the setup menu, for those of you with time warner, do I only put the username in the username section, or do I need @something.com. Also, is something required in the Service Provider field? If so what?
Searching for help I came across many people saying cloning the MAC address would work (I couldn't get that to help), is there anything like that I need to do?
Is ths service being offered by Road Runner? I assisted someone in getting his router specs however you need to contact their support site and an online chat required knowledge of the local cable company (not Time Warner in this case) and the city and state of service. In reviewing the Time Warner site they seem to need a 5 digit zip code starting at this link. The last time I found an online chat link asked about setting up a router got the requirements from a competent representative and sent them to the requester and from there he completed the job.
see this link for that request
Like him you need to do the router revision check so I can get the appropriate manual if you need help.
Go To DLINK
adn match the label on the bottom of your router to the pictures in the link and let me know your revision code in a comment to this problem. click on the picture if you need to download a copy of the manual -- this would be good because I could reference page numbers in instructions.
Posted on Dec 16, 2007
You have no account with the old phone company? if so you need to call them and they will walk you thou the setup.
Posted on Dec 16, 2007
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