Question about HP PhotoSmart C4480 All-in-One Printer InkJet

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Photosmart C6180 can't print black

I have done everything. cleanned the heads, replace cartridges, recycle the printer and I just can't get black to print. I am willing to take the printer apart again to manually clean the print head assembly if it possible (as a last resort). How do I get it to print black again?

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  • pchipman0413 Sep 24, 2009

    the test page came out blank, I have uninstalled/reinstalled & updated the drivers. All with no luck. I have run so many prin head cleanings & alignments that I actually ran out of ink for the other colors and replaced all of them.

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Try printing a hardware test page from the printer, if its printing fine try updating the drivers.

Posted on Sep 24, 2009

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I have changed the empty ink cartridges but each time I try to print, it tells me that they are empty and to go to hp.com/recycle. Again, the ink cartridges are brand new. I was able to go to the...


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Then disconnect the power from the unit, press and hold the # and the 6.
While holding the keys, reconnect the power to the unit until you see a reset message or until the unit turns itself back off.
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At this point, you should be out some ink, but the unit should be printing again.
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You can get really good deals on current model printers by trading in your defective unit !
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My HP C6180 only prints in a greenish blue (no black at all) and is leaking ink inside the printer and on the paper.


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Are you using genuine or knock off inks?
Take out the blabk cartridge and knock in onto your hand while using a paper towel to absorb ink.
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Hope this initial info/idea helps.

May 01, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart 6180 won't print black


Been ther and done all of the stuff Have pulled the ****** apart... wont go into detalis try copy black only sheet of text 12x20 times then run head clean I was getting white sheets output if no black run 25x3 times black only on copy then do head clean For me Voila! BLACK Inkypete

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1 Answer

H/P C6180 black not printing


Had the same problem for weeks. Had to go thru all three levels of print head cleaning in the HP Toolbox menu to get black to work again. The head cleaning option on the printer itself was insufficient. Unless you've already gone thru all three cleaning levels this may be worth a try.

I walked thru the steps via the HP website FAQs for the 6180. Basically: Open the HP Solution Center, select Settings->Print Settings->Printer Toolbox, then click Clean the Printheads. After the first cleaning you'll be asked if the test page printed OK (mine didn't), click the Intermediate Cleaning box. You'll be asked again if the test page printed OK (mine did, but an independent MSWord print test was still streaky), click the clean again (sorry, don't remember what this one was called) for the third and deepest clean.

This last one worked for me, now it's back to normal printing. From what the HP website says I'm guessing that my black print head was dried up. That's a reasonable explanation for my situation, we had let the black sit dormant for a couple of weeks after the black cartridge ran out before we tried to install a replacement.

Hope this helps, sure was frustrating for me. Good luck.

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press setup button then go to tools then select clean printhead

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Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.

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