Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

1 Answer

After about 21/2 years, our refrigerator stopped working, everything had thawed out overnight. The control panel allows me to change the temperature in the freezer and refrig. The fan is working because I could feel air flow from the cooling vents. I called Kitchenaid and they are sending out a repairman, but will not be able to start the repair for 2 days. What should I do or try?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem, the only good part is that I went to get ice and got a cup full of ice and water... I realized the fridge was failing, so I transferred all my food to my spare fridge. I only had it because it failed a few months ago, and it took 2 weeks to get the part (control unit in the top of the fridge). This time, it was the other control unit in the rear of the unit. This one controls the condenser/evaporator, etc. The repair man said it was both the ECU and the Inverter box. He showed me that it was burned (brown discoloration of the Inverter). He wanted over 500 to replace these parts. I just ordered the parts from appliancezone.net for $230. But I am handy enough to install them. If you are not, please let the repair man do it... otherwise, if you are, or you have a friend that can... it is VERY easy. The part numbers are 2307028 ECU and W10133449 Inverter Box (This is the new model that replaces 2304175)

Posted on Sep 26, 2009

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

bobicehouse
  • 1524 Answers

SOURCE: Freezer thawed. Replaced temperature control, replaced defrost timer, replaced defrost thermostat. Compressor relay is cycling. No cooling still. Help!

Why were those parts changed? Was the compressor cycling on overload at the time?
If so, you should have first replaced the relay/overload combination and the see what happened.

Posted on Apr 26, 2009

  • 46 Answers

SOURCE: Kitchenaid refrig KSRS25ILBL03 will not maintain

if this only last for a shot time its just in defrost

Posted on Jun 27, 2009

heatman101
  • 43501 Answers

SOURCE: FREEZER & REFRIG STOP WORKING

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator
Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Posted on Jan 25, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hello, We have a Whirlpool Gold bottom freezer


I don't know about Whirlpool refrigerator freezers, but my Amana has a temperature control in the freezer that regulates the overall cooling, and then the control in the refrigerator compartment controls how much of the total cooling is sent to the refrigerator section. My advice would be to lower the temperature setting of the freezer, and see if the temperature lowers in the refrigerator as well. Also, you can go to the Whirlpool website and they can help you further.

Aug 02, 2013 | Refrigerators

1 Answer

The top freezer is working but lower part refrigerator compartment doesn't cool at all even adjusting temperature to Max cooling??? It is like fan doesn;t blow cold air from the freezer


There is a drain that carries water from the freezer to a drain pan in the base of the fridge. It has plugged preventing water from draining and in turn the water has froze blocking the flow of air to the fridge. First you must find the drain line in the rear of the fridge and unplug it as well as thaw the fridge out overnight to allow the water to drain... be patient as there will be a lot of ice to be thawed out, let me know if it works! good luck!

Jul 20, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

Refrigerator not cooling and freezer not freezing


The compressor start relay or start capacitor is defective and I will need to go through this in a step by step process until we locate the problem For now unplug the refrigerator to prevent compressor damage until we locate the problem. Let me know when you are ready. Sea Breeze

Jun 24, 2009 | Frigidaire FRT17G4B Top Freezer...

1 Answer

Kitchen flooded from whole freezer thawing out overnight..


hi, this is a control panel board failure. this will unfortunately have to be repaired by the whirlpool tech. the main sign for control panel failure is the uneven temperature that you are experiencing in the refrigerator.the control panel has lost its ability to maintain proper temperature. i would take a look at the thermostat as well. it may need to be replacing.

Mar 06, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Everything works but no water


Try turning down the freezer a little.

You can 'thaw' the water line in the door by hanging some towels in the freezer with the door open. Should thaw in a couple hours. At least this way you don't need to empty the freezer.

Dec 08, 2008 | Hotpoint HSS25GFP Side by Side...

1 Answer

Refrigerator not cooling--has thawed/ but top freezer is cooling


Their is a fan that blows the cold air from the freezer to the refrigerator section, on some models. If thsi fan is  frozen or bad what you havwe discribed wil bew the result.

Nov 26, 2008 | Whirlpool Refrigerators

1 Answer

The freezer stops working when the room temp drops below 60


Refrigerator operation is controlled by the internal temperature . When there is very little ambient heat available to leak in to cause it to cycle more frequently and there is no door traffic to be a heat source the freezer temperature will increase. Keep the room heated to a higher temperature or remove frozen products is the answer. A small chest type freezer will keep food frozen while you are away and have the heat turned down.

Nov 11, 2008 | Refrigerators

1 Answer

Frig working, freezer stops working, then starts working again


The computer control circuit board was found to have a burned out circuit. The board is on the lower back side behind a panel, easy to replace. Just need the proper model number to order the board.

Sep 04, 2008 | GE GSS20IEP Side by Side Refrigerator

4 Answers

Samsung RS2533SW freezer not cooling problem


I was having the same problem but with the refrigerator side. I know your problem was with the freezer side but I hope this works in your situation too. I was also told to unplug the fridge for 20 minutes and that did not do a thing to reset the circuit board in my situation. Unplug the refrigerator first. In the back of the refrigerator at the bottom is a metal panel. Remove that panel and off to the right side of it should be a white looking plastic box. Unscrew that box from the fridge and open it up to get to the circuit board. Remove ALL harnesses from the circuit board and capacitor. After doing so plug them all back in and reassemble everything back together and plug in the fridge. This should reset the board and allow it to function correctly. This is advice I got from someone else and everything as of today is cooling down like it should. I hope this helps everyone else out. Best of luck.

Also since the evaporator was frozen solid at the bottom on the refrigerator side I had to leave the power off until it thawed and then had to soak up all the water that collected at the bottom of it.

Dec 02, 2007 | Refrigerators

1 Answer

Kenmore Elite side-by-side (1999 model--don't have #)


Evaporator is probably overiced as a result od door not being completly closed at some time recently, turn off and defrost overnight with the doors open, turn on the next day and it should work ok within 24hrs. Regards Advisor

Aug 14, 2007 | Kenmore 57029 Side by Side Refrigerator

Not finding what you are looking for?
KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo

199 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

mike cooper

Level 3 Expert

884 Answers

Todd Arndt
Todd Arndt

Level 3 Expert

2044 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...