Question about Washing Machines
I've had this washer about two years. I've experienced my first problem with it today. I went to put the clothes in the dryer and noticed the clothes were still very wet. I noticed the knob was not on OFF. I turned the knob back to heavy load and it filled back up with water and it started to spin again. I thought everything was ok, but it stopped in the same place again. It clicked twice like it was going to start to drain, but it didn't. So basically the problem is that it will not drain. Does anyone know what I should do? Would it be cheaper to buy another washer? I think I bought it for less than $200. Thank you in advance.
Yes...sounds like you may have something lodged in the drain pump impeller. The following link explains how to check the drain pump on this washer for obstructions:
It does not take much to damage the drain pump on this washer. If something has been lodged in the pump for any significant period of time, the pump may be damaged and required replacement. The may still run, but may not be pumping water as it should. You may experience an error code as well. On HE3 models, the error code is "F02" or "SUD". On HE5 models, I believe it is an "F21" error. Replacement pumps can be ordered on line at searspartsdirect.com.
If you find that you need to replace your pump, I have this additonal link, that provides step-by-step instructions:
Please read the note at the bottom of the link, as it IS possible for a pump to still run and not pump water. I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 16, 2008
SOURCE: Kenmore Washer Won't Drain
yes, check the drain, could be clogged, or check the water pump assembly as well, the clothe could be stuck in the impeller.
the burning smell could be coming from a separate electric water pump and it can not turn that is why it is burning already.
tnx 4 using fixya,
Posted on Oct 07, 2008
"LE" code Stator/Motor Error.
It was a simple fix and only cost $17.68 at PartStore.com no affiliation.
Hall Sensor 6501KW2001A
Here is the Service Manual
Bonus, it actually completes a wash cycle and does not stick at 6 minutes, drying forever.
Freakin service tech stated it was the Power Control Board, IDIOT!
While I was in there, I cleaned out the heater blower assembly and sensors. They were full of caked on lint and the sensors had debris all over them.
Also cleaned out all the lint and debris around the rubber seal, this will eliminate those annoying mildew oders.
Hope this helps someone, Happy New Year!
Posted on Dec 31, 2008
Yes this is the place, but you have to mop up the water or it would flood the place; clean out the muck from the filter and refit carefully. You have to clean your filter according to usage, the filter does not self clean, no way.
Posted on Mar 01, 2009
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.
It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.
First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.
As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.
With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.
A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.
As always - before attempting any repair, UNPLUG THE UNIT!
When clothes are wet at the end of a cycle, check these:
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 14, 2010
Tips for a great answer:
Jan 27, 2013 | Kenmore Elite 45986 Front Load Washer
Jan 27, 2013 | Maytag MAH2400 High Efficiency Front Load...
Sep 15, 2012 | Kenmore 98702 Stacked Washer/Dryer
Oct 08, 2011 | Kenmore 3.8 cu. ft. HE3 Front Load Washer
Dec 17, 2010 | Kenmore Front Load Washer
Aug 23, 2010 | Washing Machines
Jan 15, 2010 | Kenmore Elite 45986 Front Load Washer
Jul 30, 2009 | Kenmore Elite 45986 Front Load Washer
76 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: