Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer
This is another complaint about a Kitchenaid Standmixer, model K45SS.
It leaks oil, out of the 1 year warranty period. Called the company.
Got the standard line: Mixer must be run 2-3 minutes a week to avoid
leaks. Nothing appears in writing about it in their manual. Oil leaks
into food are dangerous. Please report these to the Consumer Products
After calling their service center a second time, after seeing all the
complaints on this board, I informed them of my report to the CSSC.
They said they would send a "return repair kit". I could send it in for
repairs and if it was determined to be "defective" they would pay for
the repair. The representative would not state that this is, in fact a
"defect" and that I would be charged to have it inspected and repaired
if it was not. Cost, anywhere from 50 to 150. I would be charged to
ship it back if it wasn't defective and I decide not to have it
Read more: http://www.consumeraffairs.com/homeowners/kitchenaid_mixers.html#ixzz0TkgnvHLP
Posted on Oct 12, 2009
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Posted on Jan 02, 2017
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