Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer

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My kitchen aid mixer is leaking what seems to be a brown liq. maybe oil where the paddle inserts into the mixer.

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This is another complaint about a Kitchenaid Standmixer, model K45SS. It leaks oil, out of the 1 year warranty period. Called the company. Got the standard line: Mixer must be run 2-3 minutes a week to avoid leaks. Nothing appears in writing about it in their manual. Oil leaks into food are dangerous. Please report these to the Consumer Products Safety Commission. After calling their service center a second time, after seeing all the complaints on this board, I informed them of my report to the CSSC. They said they would send a "return repair kit". I could send it in for repairs and if it was determined to be "defective" they would pay for the repair. The representative would not state that this is, in fact a "defect" and that I would be charged to have it inspected and repaired if it was not. Cost, anywhere from 50 to 150. I would be charged to ship it back if it wasn't defective and I decide not to have it repaired.
Read more: http://www.consumeraffairs.com/homeowners/kitchenaid_mixers.html#ixzz0TkgnvHLP

Posted on Oct 12, 2009

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Posted on Jan 02, 2017

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