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How to transfer calls between extensions - IBM Corded Phone IBM412CID

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You have the ability to transfer an outside call to any extension within your phone system.
1. Press the [TRNSFR] button during your conversation
2. Dial the desired extension or press one of the Direct Station Select (DSS) buttons
3. One ring will be audible a transfer is successful. Otherwise, two rings will be heard
4. Any extension can pick call transfer
5. The Call Transfer mode will automatically cancel after 10 seconds if no transfer number is dialed

Posted on Sep 08, 2010

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When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.


  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Aug 18, 2016 | Nortel Norstar M7310 Telephone

1 Answer

I have a Comdial Edge 120. When a call is transferred to an extension and is not picked up at that extension within a certain period of time, it goes to that extensions voicemail instead of bouncing back...


I'm not familiar wiht Edge terminology, but the idea is you set the transfer recall time to something less than the call forward to voicemail. It means that any calls to voicemail have to be direct transfers and there may be some auto attendant issues.

HTH

Carl

Oct 22, 2010 | Lands Phones

1 Answer

We have lucent phones and have know ideal of how to transfer or use intercom


To use both the transfer and the intercom it,s necessary to know the extension numbers of the phones your trying to call or transfer to. To find out what the extension number is on those extensions either press feature 00 (if the extension has a display) the extension number will be displayed on the screen, if the set doesn't have a display then you can use the intercom to call a extension that does have a display. To use the intercom press one of the intercom keys below the first two line keys and enter in the extension number of the persons phone you wish to call. To transfer a call, while talking to the caller press the Transfr key(above the hold key) then the extension number of the of the persons phone you wish to call then hang up.

Oct 14, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

When I try to transfer a call, the call only rings on my own intercom button. How do I get it to actaully transfer to a different extension?


Make sure you do NOT place the call on hold before doing a transfer. While on the phone, press transfer then the extension, once done simply set the receiver down and it will transfer. If the person at the other extension does not answer and you have no voicemail system, it should ring your extension back.

May 04, 2010 | Avaya 700340193 Corded Phone

1 Answer

HOW DO I USE THE TRANSFR BUTTON?


While on a call press the Transfr key then dial the extension you want to transfer the call to.If you want to blind transfer the caller hang up after dialing the extension. If you want to screen the call for the extension, wait til they pick up the intercom call, tell them who is calling then hang up. in either case whenn you hang up the call is connected to the extension you transfered it to.

Apr 23, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

Can I set up an extension to automatically transfer any calls received to a different extension using the T7316E?


You can transfer any incomming calls to another extension using call forward. On the set you wish to foward, either press your foward key or enter feature 4 the display should ask for an extension to send the calls to, enter receiving extension. Press your foward button or feature #4 to cancel fowarding.

Sep 29, 2009 | NorStar T7316E Corded Phone

1 Answer

How do I transfer calls to someone else in the office using Norstar T7316 phone?


If your telephone doesn't have a transfer button programmed press feature *3, the button you want the transfer button to be, and enter feature 70. While on the call press the transfer button (or press feature 70) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after youpress transfer and dial the extension and they'll get the call without screening.

Sep 28, 2009 | NorStar T7316E Corded Phone

1 Answer

How to transfer a call


While on the call press the transfer button (above the hold key) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after you dial the extension and they'll get the call without screening.

Sep 17, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

How can i transfer calls from my Toshiba DKT2010-SD to another phone


To transfer calls, while on call press Conf/Trn and dial extension number. To Call forward your call to another extension there are three codes depending on what type of forwarding #601 - #604. Your guides and manuals are here
http://guides.idacomusa.com/

Jul 13, 2009 | Toshiba DKT2010SD Phone

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