Question about Sony BDP-S300 Blu-Ray Disc Player

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The film freezes in place and has to be started over

While watching a film it will go along as it should then it will stuttter at times and then the film freezes in place and has to be reset - sometimes it doesnt happen -sometimes it is hours into the movie - very irritating!

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Check your dvd's for smudges, scratches, etc. Does it do this for all dvd's or just a few? Clean all of your dvd's with a soft cloth moving from the center out to the edge. You can get dvd cleaning kits relatively cheap at places like BestBuy. If that does not fix the problem, then it could be either the laser eye in the player is dirty or it is starting to fail. Another possible problem could be its software needs to be updated...you can contact Sony here: http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS300

to download software updates for the player and you can contact Sony Service as well to further isolate the problem. I hope this helps, not much else I can do from online.

Posted on Sep 24, 2009

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