Question about Compaq (CDD480172) CD-RW Burner

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Compaq presario SR1903WM SERIES

I AM TRYING TO BURN A MUSIC CD, BUT IT KEEPS TELLLING ME TO CONNECT THE CD BURNER, OR THAT IT IS NOT CONNECTED... WHY, AND WHAT DO I DO?

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  • marjac Dec 18, 2007




    AM I SUSPOSE TO OPEN UP THE BACK OF THE COMPUTER, I MEAN LIKE, UNPLUGGED THE COMPUTER AND THE UNSCREW THE BACK, IS THAT WHAT YOU MEAN? AS YOU CAN SEE, I DO NOT KNOW MUCH ABOUT COMPUTERS. YOU ARE VERY HELPFUL, BUT I STILL NEED SOME ASSISTANCE.


  • marjac Dec 18, 2007




    I just got home from work and one of the guys from the systems department told me the same thing, I just happen to notice that I must just have a CD-Writer, so if that is the case why would it still tell me to connect the cd burner.


  • marjac Dec 19, 2007




    I YOU ARE THINKING THAT MAYBE I NEED A DRIVER FOR THE COMPUTER, TELL ME WHAT IS THE DRIVER AND HOW DO I ATTACH IT. SORRY, IM CLUELESS.


  • Debra McBride Nov 22, 2008

    I downloaded wmp 11 last night...because wmp 10 did not have a burner. I got ready to burn an audio cd and it says in the pane at the top.... connect a burner and then restart.

    I have went everywhere on the net I can think of, and I have no idea how to connect a burner. I had sonic record and it would not work either and I deleted it from my add and remove programs thinking there could be a conflict...and that wasnt it.

    My Rom is CD-Writer/DVD-ROM Combo and I just started having problems not being able to find a burner.



    I went to device manager and did find a yellow question mark under DVD/CD ROM drives. According to that it shows that I have TSSTcorp CDW/DVD TS-H492A drive on my pc.

    I went to troubleshoot and it told me that the driver was the correct one for it. I have done everything and been working on this all day long.

    So,,,can you help me please as I dont know if it is the CD Rom drive or what. When I put in a cd to play it wont open that up either.



    Thanks for all you guys do for us here.

    Cheyenne1380

  • mytwins2 Feb 13, 2009




    I have had my pc for two yrs and all of a sudden it is telling me to connect a burner and reconnect

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If you go to my computer right click on it and click properties. this should tell you some basic info about your computer. go to hardware. click on device manager and it should bring up a window of all the devises attached to your motherboard and tell you which ones have drivers. click on all that have no drivers and it will look online for your drivers. if this isnt the problem then you dont need a driver for your computer.

if you cant find the driver you need just contact the company and ask them where to find a download for the driver you need and it will be online.

Posted on Apr 29, 2009

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You may need to check to see if you have a CD writeble Rom, open up the computer to see if the cd rom cord is in all the way. I would put a DVD rewriteable in the computer new ones come with the software. you may need a driver. www.download.com
you may only have a CD rom, and you need a CD writer to burn songs. A DVD writer can burn CD's and DVD's

Posted on Dec 18, 2007

  • farren wadley
    farren wadley Dec 18, 2007

    Thats what it does when you dont have one and your telling it to write.

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