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The problem are in your ribbon wire or some us named Flexyble cable.the keypad that you told are connected with main engine with use a flexyble cable.so if flexyble cable were damaged the problem usually up keypad not working,sometimes no display(blank) or we hear nothing from earpiece.may it help.
Hi, from the question you posted, there are three likely problems to the phone. One it's either the key button pad is bad which needs to be replace, the interface of the key button pad is dirty which needs to be cleaned, or the glass I.C which controls the key button is bad which also needs to be replaced. But i think what the problem is the cleaning of the key pad button interface because the buttons are working but they only misrepresent whatever function you try to perform on the phone. You just need to get a mobile phone technician or an electronic repairer around you to help service and clean the board and key pad button interface, and the phone will start working fine..
I have the exact same problem. It started yesterday but I didn't even check the phone until someone said they called and I never received the call. Then this morning the phone was off so I power it on and it said the battery was almos dead. I charged it but couldn't look at a text msg that I had received. Now the only button that work is the power button. I bet it has something to do with Verizon network. I will contact them to see what they suggest unless someone fines a fix sooner. Thanks!
I have the same problem. Was not dropped or water damage to my knowledge. Just the red button works. When I open it, though, it shows the asteriks key as being pressed which is under the #7 key. Any help would be greatly appeciated.