Question about Alera Technologies Digital Photo Copy Cruiser Plus (310102) CD-RW/DVD-ROM (Combo) Burner

2 Answers

Digital photo keychain

I installed the driver software but it won't open. It just says "No photo viewer is found, program termined!"

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  • Anonymous Dec 17, 2007

    i have the same error

  • Anonymous Dec 21, 2007

    Ditto, sucks...

  • brentb69 Dec 23, 2007

    I have the same problem. what to do?

  • Anonymous Dec 25, 2007

    Ditto on xp home machine and vista machine. Vista tries to download a usb flash drive driver, had it working after loading software. Had some loaded, not easy, lacks instructions.

  • juiceyfalls Dec 25, 2007

    same problem. Bought his as a gift for mom frm the grandkids and I wanted to preload it. What now?

  • jckla Dec 25, 2007

    exactly the same problem but it appears to be no help here.

  • Anonymous Dec 26, 2007

    Installed driver software but it won't open. Says "No Photo Viewer is found, program termined."

  • smidget Dec 26, 2007

    says, "No Photo Viewer is found. Program Terminated"

  • duntryin Dec 27, 2007

    I tried miultiple times to download the software-It just doesn't work-tried calling Customer Service-It hung up on me What now?

  • Anonymous Dec 30, 2007

    Another screwed up unit. should look at the ,ade in china before you buy. how many of these produsts going to be returned thios month, tried to look for a driver or something that maybe the copmpany already has , haven't found yet, good luck. time to get money back.

  • phxmomo Jun 02, 2008

    This is a digital photo keychain:

    I have run the install disc and it shows that it is installed, and there is a shortcut on my desktop. I left click on the icon and it sends a pop up that says "no photo viewer is found program terminated." When I plug in my usb the computer will not recognize it. I have pluged in the small usb into the photo viewer as well. Still nothing.

    I just received this as a gift.

    I am running windows XP and when I do the compatability test, it says it cannot find the program. UG!

  • NettyLou Dudley
    NettyLou Dudley Nov 09, 2008

    basicaly the same problem. I put the software on my computer and when I tryto open the prgram, it tells me program cannot be found or another program is using it and will terminate now. and I checked it out many of times. There is no other program usng it. Thanks

  • coxcrew Dec 17, 2008

    Innovage Products USB Rechargeable Digital Photo Album with Keychain, 8 Mb my dad bought one from Walgreens it would load the pictures all he see's is a red x and no picture, he tried uninstalling software and downloading from www.mscustomercare.com as someone else suggested, they want you to purchase the software for 49.99 ;( He has Vista any suggestions please!!




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The program can't connect with the gadget if it's in 'usb charge' mode. You need to make sure you select 'usb update' when you connect the keychain to your computer and then click your menu button. It would be more helpful if the error message pointed that out instead of 'termining' the program.

Posted on Jan 08, 2008

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Make sure that the usb driver is the correct one for your operating system. I realized that Innovage packed an absolete win98se in my package. I needed winXP usb driver.

Posted on Dec 27, 2007

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The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

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Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
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http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
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The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
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a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
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f)
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h) After the installation. The Photo Viewer Software icon will appear on your desktop.
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