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I have a sans digital storage device running a RAID 5 setup and I cannot get windows xp to recognize it. What next?

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I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Posted on Sep 24, 2009

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You must install a driver software in your PC that can
read Raid 5 setup in your digital storage device.

Posted on Sep 24, 2009

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Drive is only detected by XP when USB connected. It is detected by the Steelvine manager with either USB or eSATA.


1. Plug it in.
2. Right click on "my computer"
3. Click "manage"
4. Click on "device manager"
5. Right click on your computer's name
6. Click scan for hardware changes.

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Hey there i bought this SANS DIGITAL IR12TB but it didnt come with the cd how could i install it now??.


It should work just plug and play. If that doesn't work you could download a partition manager program

Here is a free one.

http://www.partition-tool.com/personal.htm

The format your drive. It may have come unformatted and if that is so your computer won't recognize it.

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Hello, I try to install Windows XP Pro SP3 on a Compaq Mini 102 but Windows installation don't found the Hard drive. Display : Windows XP Professional Setup ============================ Setup has...


try setting the bios for the hd to ide compatible
windows xp does not include sata drivers which is why you can't detect the hdd.
if you set it to ide compatible it should work

Apr 10, 2011 | Compaq Mini 102 NetBook

1 Answer

Dfi-64 tc problems. i just to install xp (before was windows millenium )now each time when xp load appears a message saying that bus ide drivers does not installed but when i run the drivers disc...


when a person goes install windows xp they encounter the problem of not being able to find any hard disk drives installed as if they weren't connected. The hard drive is detected with no problem in the BIOS and also on start up POST, able to boot up Linux Live CDs but the hard drive is just not being detected in Windows setup. Here is the exact error message.
Setup did not find any hard disk drives installed in your computer.
Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.
Setup cannot continue. To quit Setup, press F3.This problem is quite a common one and is simply due to the fact that when Windows XP was created, the SATA chipset itself and SATA hard drives weren't available to the masses, so support for it wasn't included in the XP setup process. As most computers within the last decade or so have some form of SATA controller, if you try to install Windows onto a SATA drive, XP won't recognize it because the drivers aren't present on the installation disc, so they need to be loaded manually for the drive to be picked up.
Thankfully there are a few ways to get around this problem and enable Windows XP to be installed onto a SATA hard drive so you can enjoy the extra performance and other functions like hotplug/AHCI etc. Setting the BIOS Correctly
The first and mos obvious method is to change the SATA Mode to IDE in the system BIOS. Most BIOS's for several years have included a fallback mode to enable a SATA drive to behave like an IDE drive, and therefore makes it visible to XP during setup. The problem with this setting is it comes under several different names and can be found in different sections within the BIOS. It depends entirely on the computer or motherboard's make, model and manufacturer to know which setting you have and where it is. If you have a manual, it's certainly worth reading.
The most obvious thing to look for is a setting which can change the SATA controller to IDE or PATA mode, with options such as AHCI -> IDE or SATA/RAID -> IDE etc. Basically any option you come across to reduce the SATA/RAID mode to IDE/PATA should be the correct one. Don't confuse this option with a similar one which will disable the SATA controller completely. Here's some names we found it could be under in a few motherboard manuals we looked at:
Integrated Peripherals > SATA Devices Configuration > SATA Mode > [IDE]
Integrated Peripherals > Serial ATA Function > Base
Storage Configuration > SATA Mode Selection > Emulated PATA Mode
SATA Configuration > SATA Configuration [Enhanced] > Configure SATA as > IDE
Integrated Peripherals > South OnChip PCI Device > SATA Controller > IDE Mode
Using a Floppy Disk
If you're unable to change RAID mode to IDE or disable SATA in the BIOS, then the next option would be to download SATA/RAID drivers from your motherboard manufacturer's website, extract the drivers to a floppy disk and then insert the floppy into your computer during Windows XP installation. This method obviously gets around the problem of XP not having the drivers on the install CD by you providing them manually.
Windows XP setup won't recognize USB flash drives, so you need to have an internal floppy drive available, many USB floppy drives will also work though. As you can see in the image below, it clearly states that the SATA RAID driver is for use on floppy drives. You need to make sure any drivers you download are explicitly designed for putting onto a floppy and not a generic driver, usually the file will be around 1MB or lower which is a good sign it's likely to be the correct driver.
Insert the Windows XP CD and boot it up. You should see a message that says "Press any key to boot from CD..." Simply hit any key and it'll start to boot from CD. Pay attention to the next blue colored windows setup screen. When you see a message that says "Press F6 if you need to install a third party SCSI or RAID driver..." at the bottom, immediately hit the F6 key.
After loading some files, you will come to a screen that says the following:
Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices(s):
< none >
* To specify additional SCSI adapters, CD-ROM drives, or special disk controllers for use with Windows, including those for which you have a device support disk from a mass storage device manufacturer, press S.
* If you do not have any device support disks from a mass storage device manufacturer, or do not want to specify additional mass storage devices for use with Windows, press ENTER.Make sure the driver floppy is inserted and press S. It will present a list of drivers which it read from the disk earlier. Select the appropriate driver and continue the Windows XP installation. The setup will continue and this time it will recognize the SATA hard disk drive in your PC. This problem is quite common when trying to install Windows XP on newer computers because most if not all are using SATA hard drives. After installing Windows XP, you can easily and automatically install all required device drivers using the DriverPack Solution disc.
If you thought it wasn't possible to use a USB flash drive instead of a floppy drive to load the drivers during the F6 phase, we have a solution that could !!!

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1 Answer

I put 2 disks in raid 0 array on this controller


When you say "after merging the driver via a floppy at the txt setup" I think you are referring to pressing the F6 key to load the raid drivers. But I don't understand "restarting setup".
You will need the correct XP64bit drivers loaded on a floppy for this to work.
Maybe a good place to start is a temporary install of XP using 32bit drivers to prove all components are working.

Nov 01, 2009 | Adaptec 1220SA (2232100-R) Storage...

1 Answer

When im instaling os system showing logical erroprimary device in found


There are three main reasons why the setup gives this error:
Your harddrive crashed or you have an raid array that is not recognized by windows, use the drivers for the raid array, some raid controllers are not recognized by default by windows, you'll need to run those drivers manualy from out the windows setup.
The controller on the motherboard is defective.

Go to the manufacturer of your computer to solve this problem.

Sep 07, 2009 | Microsoft Computers & Internet

1 Answer

XP is Not Recognizing Sata H.D. and I Need a RAID Controller Driver


This one should be right for you, remember to put it on a floppy, since XP needs a floppy for a 3rd party driver during install.. good luck!

http://download1.msi.com/files/downloads/dvr_exe/sis_sataraid_floppy_mb.zip

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1 Answer

Computer does not recognize the Insignia NS-2V17


The problem is after service pack 3, xp pro does not recognize MTP devices any longer

  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing multiple drivers, Select the "Portable Devices" driver and you can select MTP or USB mass storage.
  • Select "USB Mass Storage Device" and click next.
  • XP will finish installing the driver and you MP3/video player will appear and your device will now appear as a hard drive(s) (if you have a memory card) on your system.
  • Windows Media Player and other application will now recognize your device.

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1 Answer

RAID 5 installed with Windows XP sp2 now the DVD ROM and ROM not present in Windows


It sounds like your system may be confusing your dvd drive and somehow including it in the raid array or something.

Does it see it without the raid setup?

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