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Windows XP is having issues seeing it when I plug

Windows XP is having issues seeing my Sansa MP3 Player (this is a first it has never done this before) when I plug it into my USB port....how can I get it to install what it needs to I can put stuff on it?

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As always, check your connections.
USB has at least 2 'channels' so switching ports may help.
USB has a 'resgistry' of sorts which is one of the reasons you must always plug in 'hot'.
Check hardware devices to make sure your device is not marked with '!'. If it is, right click on it and click on 'Update Driver'.
If this fails or the device is not shown, in device manager, 'uninstall' the USB controllers (you may need to have the MB driver disk/MP3 player disk handy) then click on 'Action' and click on 'Scan for hardware changes' which will reset the USB and you should now see your player/drive.

Posted on Sep 24, 2009

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1 Answer

My PC (windows XP) doesn't detect Sansa e250 MP3 player


Turn the player off before you plug it in and if it doesn't find it then turn it on while plug in.

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Go into My Computer and see if anything pops up once you plug the Sansa in. If it pops up open it up from there. Sometimes this kick starts an Mp3 to install itself.

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I cant see the songs on my c240 sansa MP3 player


Use the same version of windows that you used to put the songs on with to edit them.

eg: If you put them on your player with vista, you wont see them in XP.

Mar 29, 2009 | SanDisk Sansa c240 MP3 Player

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My computer does not detect my mp3 player sansa 4.0 gb


What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Mar 10, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Computer doesn't recognize Sansa


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I have sansa c250 ,it is not running on my pc (OS -WIN XP).


The PC is not recognizing the device? Are you running Windows Vista? if so, go to Sandisk's website for software. If you are running windows ME or 98, go to Sandisk's website for drivers.

If you are running Windows XP,:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 08, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c240 (1gb); can not explore in pc


find the web site for santa and see if they have a down load ? but it is not your xp? when you plug it in does it come up with found new storage unit ? or something ells if so just go to my computer and see if you have a drive g?

Jan 22, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Its not plug and playing Sandisk 240m 1g


Hi blackmajik, I just got a Sandisk m250. Windows wouldn't recognize it either until I updated my Windows Media Player to version 11. Now XP sees it just fine and the MP3 player syncs with WMP and accepts and plays music!

Jun 07, 2007 | SanDisk Sansa m240 MP3 Player

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Youmust have instaled MEDIA PLAYER 10 , oderwise your computer will NOT see the device

Mar 07, 2007 | SanDisk Sansa m240 MP3 Player

3 Answers

A SanDisk Sansa m240 MP3 Player problem regarding the install cd!


First remove the Sansa from computer if you have attached it. 1. Open your Sansa mp3 player menu (with menu button next to volume control) 2. Choose settings 3. Choose USB 4. Change setting under USB from 'Auto Detect' to 'MSC' 5. Exit menu with menu button Plug your Sansa into computer with USB cable. You can now see the mp3 player as external drive, and you can drag mp3 files into it. Put your files into Sansa's Audible folder.

Sep 09, 2006 | SanDisk Sansa m240 MP3 Player

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