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Our copier continues to say toner is almost out after we have just installed a new tonner cartridge. We have confirmed that the drive assembly is turning. We have disassembled the toner hopper and even purchased new parts and re assembled hopper, checked scopper tabs to confirm they are in tact. Can we purchase a new tonner hopper already assembled? All I found were individual parts. Any other suggestions? Thanks

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  • lsnsmer Sep 25, 2009

    It is a Ricoh Aficio 200, I could not get the site to accept the model, it insisted on making it 2000 and it is not a 2000, but a 200. If you can give me any info, I woud be very grateful to you. Thanks, vera

  • lsnsmer Sep 25, 2009

    it is a Ricoh Aficio 200, I couldnot get the site to accept the model 200, it kept insisting on making it a 2000, but it is a 200.

  • lsnsmer Sep 28, 2009

    It is a Ricoh Aficio 200. I tried to enter that with my original request, however the site wouldnot accept it as a 200 it kept trying to make it a 2000, which it is not. Where is the toner motor located?

  • lsnsmer Nov 02, 2009

    Thank you for your help. We purchased a new drum unit and that seems to have fixed the problem. Our copier is working very well.

  • Anonymous May 11, 2010

    Sounds more like the toner motor problem to me, at this point, but please provide the model number


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Your pcu unit probably has bad gears on the paddle shaft. the paddle will not turn threfor no new toner is being add past the sensor. have you replaced the pcu?

Posted on Sep 26, 2009

  • paul nowicki Sep 28, 2009

    the toner motor is inside the machines and buts against the toner hopper when you slide it in. you need to remove the inside top cover where the papaer lands when it exits to see if the toner motor is turning. open the front door. remove the screws hold the inside panel on. tip the inside panel away from the face of the machine and pull up on the front edge of the paper exit inside panel. the panel pulls up and away. you can the close the front door and see if the toner bottle spins. if it does it is not your motor. the pcu could also be bad along with the toner motor or iocss board. could be time for a tech to look at it.


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What copier is, in order to be able to help you. It can be damaged the paddle roller of the develop unit.

Posted on Sep 25, 2009

  • Delfor Tomás Acosta Nov 01, 2009

    Can be damage the gears of the image unit, change...

    Or better it changes
    the image unit...


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Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

My printer is requiard toner rear end

You meen tonner near end you have to purchase a new tonner cartridge and replace or refill if you refill it you must get with your cartridge a reset card

Apr 15, 2014 | Xerox Phaser 3100MFP/S Laser Printer

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Tonner low message coming still when the tonner is full

If the toner cartidge had been refilled, then either a chip had not been replaced correctly or a "low toner bar" inside wasn't cleaned properly while the cartridge was being rebuilt. If the cartridge was OEM new, it probably had a faulty or missing chip.

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Problem is that the toshiba 1560 black and white copier is singing service key showing and tonner is empty, but tonner is newly installed the error continue. ?

check maybe you are using different toner cartridge! i mean the same model of cartridge but there is a number of pins(teeth) on the cartridges... that's why it shows empty toner coz the toner are not dropping to the developing unit!

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Samsung 4300 tonner exahust message

A laser printer needs toner to print, when this runs out the printer will print either blank or very faint images.
You need to replace the toner cartridge with a new one or a re-manufactured toner cartridges. Re-manufactured toner cartridges are cheaper than new toner cartridges for your model printer.

Feb 03, 2011 | Office Equipment & Supplies

1 Answer

I had new tonner cartridge installed and it still says tonner life ended

The toner cartridge in this machine has a gear assembly that resetting the "toner empty" light, it is build in a way that after resetting the printer it "disabling" the gear, so no second reset is possible. If you install the new cartridge previously and took it out it already run the reset cycle and will not be able to reset the printer even if it full with toner. Some time the gear reset system will not reset even if it is new. If you reset the gear and the light comes back your cartridge is empty.
You can open the gear cover on the toner cartridge and reset the gear to the original position it is not a big deal, but don't hold me liable to your technical ability. The reset gear is the most right gear behind the "window" on the right side of the cover, when you are holding the cartridge with the gear housing in front of you. Good luck.

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I have a LBP 2900 B Canon printer. pl. give me a idea of this tonner refilling. step by step procss of refillng tonner, show in details drawing.

I recommend you do not try refilling toner cartridges, the toner powder is very fine and you do not want to breath in this toner powder.
You can purchase a new toner cartridge or a cheaper alternative is a re-manufactured toner cartridge.

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I have samsung scx4824-fn all in one printer its shows the message the tonner exushted

The laser printer has run out of toner, you need to install a new toner cartridge or a recharged toner cartridge.
Check the internet for replacement toner cartridge for your model printer or purchase a toner cartridge from your computer shop.

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Take the tonner catridge and shake it left to right and reinsert then it will be ok

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Whats next after installing a toner cartridge on a laser printer

After installing a new toner cartridge on a laser printer , wait for two mins and print any thing . It will start printing.Have you removed the strip from the tonner. If not then remove it first.

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