Question about Hitachi DZ-HS300A DVD Camcorder

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Cant open up cassette

When I turn my camera on, I get disc access then I try to eject the disc but nothing happens it just shuts off. Help

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Re: cant open up cassette

There are positions on the rotary switch that determine whether you're on the hard-drive or the mini-DVD functions. There's even a small switch (to the lower left of the rotary dial) that keeps you from accidentally switching to the DVD functions.

Make sure you're dial is all the way to the left and reads "DVD". Once you're set on that, the disc eject button should work.

Posted on Dec 21, 2007

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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