Question about Brother MFC-5490CN Flatbed Inkjet All-in-One Printer

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How do i change the number of rings before my fax machine comes on

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Press Menu 2, 1,1
Press up or down arrow to choose how many rings before the machine answers.
Press OK
Press Stop/Exit

Posted on Oct 04, 2010

  • jadefalcon01 Jun 08, 2014

    To change number of rings or ring delay make sure the blue fax button is lighted then press menu

    Press Menu 2, 1,1

    Press up or down arrow to choose how many rings before the machine answers.

    Press OK

    Press Stop/Exit

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I have a Brother Fax but not the same model as yours. In mine you select Menu - Set Receive - F/T Ring Time

Posted on Sep 24, 2009

  • jadefalcon01 Oct 04, 2010

    I forgot to mention, to change number of rings or ring delay make sure the blue fax button is lighted then press menu

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Posted on Jan 02, 2017

  • 186 Answers

SOURCE: Ringing while fax comes through

there should be a setting in the menu options, under fax setup to reduce the ring volume as well as the amount of rings before the machine picks up.

Posted on Jun 22, 2007

SOURCE: Brother Printer Fax Machine

My MFC-240C will not recieve any fax. I believe it is set up according to the instructions.It will ring.

Posted on Apr 16, 2008

Rivernet1
  • 67 Answers

SOURCE: not receving fax

Is your fax set on AUTO REC mode? It sounds like it got tripped into MANUAL MODE for some reason.

Posted on Dec 02, 2008

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1 Answer

My answering machine (phone line) is picking up when I dial my fax number. How do I set my fax machine up so that it will pick up when I dial the fax number?


Either your fax machine is set to answer on more rings then your answering machine is or you dont have the automatic answer key pushed?

Determine how many rings your answering machine picks up on and then change the number of rings to a lower amount on your fax machine. To change the number of rings before picking up the line, press the "menu" key on the fax machine and use the up and down arrows to scroll until you find the "basic fax set up" or the "advanced set up" areas. I am not sure which one will have the number of rings setting. Try looking in both until you find it.

when you see it press "ok" or "enter" get in and change the amount of rings before answering. call your fax machine to make sure it picks up before your answering machine.

This should solve your problem.

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My fax goes off periodicall when a call comes in.


It means that your fax machine is "answering" the incoming call before you pick up the handset. Usually, the factory setting on the fax machine picks up after two incoming rings. There are three ways you can address this issue: 1.) You can either change the number of rings to, say, five incoming rings to give you enough time to answer the phone before the fax machine picks up, or 2,) you can find out if your fax machine has a feature that allows for the voice hook "click over" that will allow you to override the fax when you pick up your handset, or 3.) turn your fax machine off until you need to send a fax.

If you want to investigate number 2.), then you'll need your operator's manual.

Good luck.

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Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

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When you set your fax machine to answer on a certain number of rings it will answer it on that number of rings expecting it to be another fax machine. If you do not answer it before the aloted number of rings you will not be able to talk since the fax machine will be trying to talk in computer speak. To help you may want to set it to answer after more rings.

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You need to purchase a cross-over cable to use on your fax machine. This cable will change line 2 to line 1 for the fax so it will pick up the line when line 2 rings and not line 1.

If you want to use a regular cable you'll have to have someone rewire the jack in the wall to swap line 1 and line 2, then just plug the fax machine into this jack.

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You set the machine up in the answer/fax mode, when a fax is coming in you have to press 9 on the phone to make it receive the fax if you pick up the receiver when it is a fax call.
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How can i change the ringer on my fax machine?


Setting Ring Delay:
The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay at a default setting of 4:
1 Press Function/Set, 2, 1.
2 Press < or > to select how many times the line rings before the fax machine answers (00 – 04) and press Function/Set. If you select 00, the line doesn’t ring at all.
3 Press Stop to exit.

Hope that's clear enough :)

Chris (ziraffa)

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I assume you have distinctive ringing since both numbers are on the same line. According to the manufacturer's specs, the fax machine supports distinctive ringing. Set it up for the ring pattern assigned to the fax number and to answer on the first ring. Then it will pick up right away when someone calls the fax machine, and the answering machine will pick up the other number.

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