Question about HP DesignJet 330 InkJet Printer

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Film + error lights flash. I have replaced the ink

Film + error lights flash on my Designjet 330. I have replaced the ink cartridge and then used the plotter successfully but after not using the plotter for a few weeks when I turned it on to use again I have now got the same error code

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This indicates that either the black print cartridge is faulty, misplaced or missing. Try inserting a different black cartridge. Also firmly press the large green plunger fully down once, and then release it. The plunger should return to its original position. Then reset the printer and try printing again. If the problem persists try using a new black cartridge and primeit before use with the power on.

Posted on Sep 24, 2009

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This error code gives an indication that one of the cartridges are either faulty, misplaced or completely missing. Also it can indicate that the cartridges are all misplaced, making a bad contact or of a wrong cartridge model. The first step you should take is to replace the black cartridge. See that the Black Cartridge passes the test on account that it is not malfunctioning, misplaced or of wrong type. If it passes, I would suspect a malfunctioning Trailer Cable.
OK, I assume you have changed the Black Cartridge with same error results. The next test you should take is that try sending a plot wider that 36 or 24 inch ( as per the model's width { as some are of 36" and others are of 24" } ) and see that the second side is printing out fine with not problem. If yes, the black cartridge is the culprit and replacing has solved it. But if you see that the printer is flashing the ready light but not plotting then something is wrong with the Printing Parallel Port Mode. For this point only, make sure that the Printer Parallel Mode is correctly set into ECP on the PC BIOS.
Replace the Printer Cable which is not longer that 2.5 - 3.5 meters. The other point you can do is to check that the Printer Driver is up-to-date. You can check at www.designjet.hp.com.
Also try the self-tests. They are the Setup - test or the Demo - plot. If they are reported OK, then surely this is a Faulty Cable Issue.
Sir, I think now you can get it. Please reply me with your view.
Thank you Sir, Have a nice day.

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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HP DesignJet 330 - plot from AutoCAD - page size problem From AutoCAD Map 3D 2006, I have created a viewport that uses a 24"x18" Landscape paper size for my Page Setup for plotting to our HP 330 onto a roll of 24" wide mylar. The important specification is that the plot must be contained in a rectangle whose exterior dimensions are 22"x16", so that there is a 1" boundary all the way around the 22"x16". This is easier said than done. In order to work out the page setup, I have worked out the plotting parameters on a roll of plain paper, which saves the expensive mylar. By trial and error, I hit upon a page setup that does what I desired. The leading edge and the 2 side edges have exactly 1" wide clear boundary. Now comes the trailing edge: the peculiar quality of the 330 is that, once the plot is finished, the machine advances the media so that, when it comes to a rest, I would like the cutter blade to be positioned to cut and leave a trailing edge of exact 1." I worked that out on the paper roll. Now, my problem: when I load the mylar roll, I get only a 1/2" buffer on the trailing edge, all other things coming out correctly. That is, the machine does not advance the media as far as it did when the paper roll was loaded. I have been careful to select "film" for the mylar and "plain" for the paper. All other things remain the same: same page setup, same plot information, etc. To me, this makes no sense whatsoever. I have tried my level best to control all the factors and introduce only one change, namely, the substitution of the mylar roll for the paper one. I am at my wits end. I would appreciate your assistance. Thank you. Phil Costaggini

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