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My Deskjet 5400 in stuck in delete mode and I cannot circumvent this. How do I delete the document completly so I can continue to use the printer?

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  • adamkrpnsk Sep 24, 2009

    After trying to delete these files a window opened up claiming that the files could not be deleted because they were running in another program. How do I locate where these files are running so I can delete them?

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Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed for each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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1 Answer

Prints blank page


Have you checked the print que
Printer problems can be a real hassle.
From time to time, due to document layout or settings on your computer, in your software of choice, or even on your printer, a blank page may get "printed" with the rest of your document.
Fortunately, this issue is a simple one to troubleshoot.
Click "Print Preview" when you are finished with your document and ready to print.
Observe your document.
If you see an extra, blank page, you have created a second page.
To delete the second page, close Print Preview, go back into the document and eliminate any blank lines in your documents that you may not need.
You may also find an inadvertent page break at the end of your document.
Place your cursor on its symbol and delete it.
Locate the symbol by clicking on the Show Formatting paragraph icon in the toolbar.


Circumvent this "ghost page" if you do not see a second (or additional) blank page in Print Preview.

Specify the number of pages you wish to print, within the Print dialogue box.
This is typically done by selecting the "Print From" option, then entering the page numbers desired.
If your document happens to be ten pages (without, of course, that final blank page), then enter in the "Print From" field the numbers "1-10".
This will print only pages 1 through 10, without an eleventh (blank) page.


Jul 11, 2013 | HP Deskjet 5940 Photo InkJet Printer

2 Answers

Will not delete a print job says deleting but it has been 2 hours now and still in que


Hi,
  • Turn off the printer and the computer.
  • Disconnect them completely from power.
  • Reconnect them after a while.
  • Check the print job now.

Hope it helps.Thank you!

Sep 29, 2011 | HP Deskjet 5440 InkJet Photo Printer

1 Answer

I have 2 printing jobs in the queu which I no longer want to print. How do I delete these jobs and return printer to Idle Status mode?


Click Start - Printers and Faxes - Double Click on the Canon LBP-2900 printer - Click on print document you wish to cancel then click on the Document at the top next to Printer and View then click on Cancel.

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1 Answer

I want to print a new document but the old document always coming out


This is because - you had tried to print the old documents and that printing sessions were not completed and the documents are in printer buffer. You may switch off the printer - go start - settings - printers and faxes - double click the printer name - you will find some printing requests are there - delete those. Now switch on the printer. Try to print the new document, it will print perfectly. If same thing happen again you do the same steps. But if this problem repeats - you should re-install the operating system.

Jun 12, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Printer keeps printing page after page of meaningless symbols.


Did you have document in queue?If you have delete all documents in queue and restart the computer.Then restart printer.Wait to document in queue deleting.If you haven't documents in queue reinstall the drivers.First delete old, reset computer and install new.

Nov 04, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

HP Deskjet 6988 Printer Installed properly. Can be detected by the network (both wired and wireless) BUT WON'T PRINT BECAUSE QUIET MODE IS ALWAYS ON. Puts documents to queue but will not print. Tried all...


Hp printer properties best to do this with the usb attached. in the properties you will find printer name make model and setting go to settings and a list with links on depending on what windows you are using, there is auto shut down (2hr) etc on one of the drop lincs is standard and quiet mode. click to standers and save it should be out of that setting now. if still stuck use this link to fix problem with the printer. HP DeskJet 6520 6620 6840 6940 and 6980 Printers Top Cover Open Message...

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1 Answer

My printer not printing


Well here are some troubleshooting steps to fix your computer problm.

Go to control panel/Printers and make sure that your printer is set as default print.

2. checked the print properties and make sure that your printer is set to use the right port.

3. Make sure that there is not document stuck in the printing queue.

4. delete all the documents in queue and tried to print.

5. Uninstall and reinstall your printer divers.

Jul 30, 2009 | HP Deskjet D4260 Printer

1 Answer

Deskjet f2180 not printing complete jobs/will not delete...


Had a similar problem with an HP 1400 series printer. Check the HP support site. This link and the diagnostic utility work great for me:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&custom_solutionid=rd_c01367104&rule=25494&product=458978&docname=c01072463


Oct 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Printer stuck in deleting in the queue


reboot pc and unplug printer then plug back in

Jan 23, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet 3845 print queue not clearing


Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

Dec 09, 2007 | HP Deskjet 3845 InkJet Printer

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