Question about HP Office Equipment & Supplies
Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed for each of the outstanding print jobs. These will have the file extensions .SHD and .SPL
You need to delete both of these files then power off and power on your printer to be able to continue printing.
Posted on Sep 24, 2009
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Posted on Jan 02, 2017
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