Question about SYBA (SY-UEN-3MYS-AL) Drive Case

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Need driver and software for the drive sy-uen-3mys-al 3.5" usb enclosure

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Unless you are running anything less than windows 98 you should not need drivers. This is a generic case that I also have.

Be aware that some older smaller drives will not work with many of these cases. If its not an onlder drive read below it mya help you out

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section

Posted on Sep 24, 2009

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Why did they had to replace the meter? If anything odd happened to the electrics, it may well be that the MyBook got its electronics damaged. In that case you won't be able to access your data directly: you'll have to extract the hard disk from its plastic enclosure, and place it into another, intact USB enclosure (any enclosure will do, basically. Only verify whether it's a EIDE disk - four big power pins, 2-3 inch rectangular data slot with lots of pins - or SATA - two small slots vaguely L-shaped, about 1 inch wide - and get the appropriate type of enclosure).

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If the drive only shows up as a USB device then one of three things is wrong:

1. Your computer is suffering from a driver issue, to test this simply plug the drive into a different computer, if it works fine there report back and I will give you a hand figuring out why it doesn't work on yours. If it doesn't proceed to step two.

2. The enclosure may be faulty. Take the drive enclosure to your local PC shop, have them extract the drive from the enclosure and place it in a new enclosure to test it. If it work buy the enclosure and report back. If it doesn't, procede to step three.

3. If step 1 + 2 both failed, the hard drive itself is damage and you will need the help of a pro to recover any data on it, report back with your location(Country, City, State) and I will be happy to pass along a few recommendations.


Hope this helps FixYa,

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Sorry to say that you need to return your drive to your supplier !

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if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device. retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd. hope this goes well

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