Question about HP OfficeJet 4255 All-In-One InkJet Printer

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When i want to scan at the time press Scan button on HP officejet 4255 all in one a message shows "you need to install or run software or device

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Install and run HP solution Center given in the full installation of software, the scan button will work thereafter.

Posted on Feb 11, 2010

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How do I use the scan feature on my HP Officejet J3680 All in One. I pressed the "scan" button and received message "No scan option, refer to device documentation to troubleshoot". I do not have "device...


Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

  1. Click Start , and then click Run .
  2. In the Open text box, type msconfig , and then click OK .
  3. In the System Configuration Utility window, click the Startup tab.
  4. Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
  5. Select the HP Digital Imaging Monitor check box.
  6. Click Apply , and then click Close .
  7. Click Restart to restart the computer.
  8. Try scanning again
Regards,
Riztech

Jun 16, 2010 | HP J3680 Officejet All In One Printer

1 Answer

No scan option error message pops up when i press the scan button, it says no computer is connected to the device, but my computer is connected and it says is working properly


First of all, Do you have HP Solution center installed on your computer, if yes, then check if you are able to scan from solution center, if yes then all u need to run a file from c:\Program Files\hp\Digital Imaging\bin\hpqtra08.exe
once you will run it, check if u have a digital imaging monitor icon with a check mark in the system tray(where the system date and time are displayed), if yes then populate the front panel destination list in the solution center and add shortcuts to fron panel list and update device, turn off and ON the printer , then try scanning.
If solution center is not installed , then install the software full feature.

Jan 23, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't scan with my HP officejet 4255 all-in-one


Hi
Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255


4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

=================================
Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .


Enjoy your new year

Cheers
Tejodhar Atreya




Jan 04, 2010 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

My Officejet Pro 8500 won't scan, although it did fine originally


It won't scan unless the HP scanning software is loaded and running on your PC, it needs to know where and how to scan, which is the scan options. It will scan and make a copy if you press copy, but it won't scan when you press scan unless that software is running.

Sep 10, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Hp officejet 4255 unable to scan


reinstall printer drive use the software that came with printer

Mar 29, 2009 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

"No Scan Options" Error


Remouve all , restart from scratch, get a fresh driver from HP and reinstall. Happened to me to

Feb 27, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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