Question about Sony Playstation 3 (PS3) Console

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Internet fails from dns

My ps3 80gb is not connecting to the internet but ip is successful what am i doing wrong here

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Re: internet fails from dns

To access the internet from a home broadband network you need the router appropriately configured on the WAN or internet service provider (ISP) side and the attached computer to have an appropriate IP Address, Subnet Mask, Default Gateway and DNS addresses assigned to the network adapter.

Based solely on the title you should understand the following the belief here is that the PS3 is missing DNS address(es).

DNS address(es) are IP address(es) for servers that convert names like into IP addresses to send messages to normally.

Your ISP generally assigns DNS addresses for your use.

How do DNS addresses get into the computer's network adapter configuration where they are needed? There are two ways generally in home networks someone manually puts them into the computer or someone enters them into the router and via a service called DHCP they get placed in computer's network adapters configured to accept information from the DHCP service on the router.

If the heading of this problem is correct the PS3 appears to be complaining because the DNS address(es) have not been configured into the computer or the router by the user as expected by the PS3's network adapter. I have no PS3 experience however I believe this information may help to resolve your issue.

I hope this helps

Posted on Dec 16, 2007

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it's happening to you because the IP is got from the router (and it'll be always correct), but the DNS ,that allows you to connect to your internet service must not be correct .

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Try calling XBOX customer support. They will know exactly how to fix your problem. Their number is 1-800-4MY-XBOX. (1-800-469-9269). This is the best way to fix this problem because the technicians are certified and they know what to do.

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Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

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Contact the people you get your internet from. tell them you need to register your xbox. I have the DNS issues when i visit my girlfriend at college since they dont like to keep the Download speed high for the students. always fails

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Hi, i had the same problem but it was fixed by simply re directing my ISP's DNS settings away from Sony's. manually change your DNS settings to the ones below and it should work fine !
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