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Blocked out my laptop!

Hi, not sure what has happened, turned on my computer this morning and rather than than the usual log-in box had the following message:

(My laptop is a Samsung V25)

'User Interface Failure

The logon User Interface DLL
C:\WINDOWS\System32\BCMLogon.dll failed to load.

Contact your system administrator to replace the DLL, or restore the original DLL. '


If anyone has any ideas that would be great!

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  • katecwood22 Sep 25, 2009

    Thanks, but I can't even get to the start menu! The screen is all black aside from the message I mentioned...

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  • 332 Answers

Hello,

Do the following to restore it.

1. Go to Start Menu
2.Click on Run
3.Enter the following %SystemRoot%\system32\restore\rstrui.exe
4.Click Ok
5.Click on the Welcome to System Restore page that you will see
6. Create a restore point
7. Click Next
8. Give a name to your restore point
9. Click on Create
10.Close after the restore point has been created.

Note: If the system restore point is turned off, clear the check box in the system properties dialog box and click ok after you are done.

Regards

Posted on Sep 24, 2009

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