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The freezer is working, but the frig section is not working.

There is air flow in the frig section.

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Some units have two fans which are missleading when diagnosing. Most of the time if you simply defrost the fridge unit for a good 12 hrs, it will rectify itself.

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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I have a 2013 Samsung frig model rf28hfedbww/aa. The top part is not cooling The freezer is ok


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Paid 2 people to look at it and still wont work


check air flow at frezer. also were is freezer/frig dial set to? place it in the middle. also look for freezing up on back wall and bottom of freezer. DO NOT SET FREEZER/ FRIG DIAL ALL THE WAY TO FREEZER!!!. PLACE HAND WERE YOU CAN FEEL AIR FLOW AND TURN DIAL AND YOULL SEE WHAT I MEAN.

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Hello,
That can be the result of a couple things. Check to see if you hear the fan running in the freezer side? If not, since cold air falls, the cold air could be migrating from the freezer into the frig bottom section through the air duct hole in the back of the frig behind the crisper drawers. If the fan is running the check the air damper in the top left of the frig section. If the frig side is cold enough you should not feel air blowing through. Air flow is only very slight. You will have to remove some plastic cover or duct piece to see if it is closing. If the air damper seems to be working properly, you may have a refrigeration problem indicated by frost build up on the lower part of the freezer back wall. You may want to call in a pro at that point. Hope this helps point you in the right direction. Good Luck

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1 Answer

My Frigidaire refrigerator is at 60 degrees Fahrenheit and will not cool down


There are a few possibilities. First, Is the freezer portion working okay? If yes, then the problem is blocked air flow from the freezer to the frig. If no, then the cooling fan could be bad or the thermostat could be bad. First check for temperature in Freezer section, should be about 4-8 degrees no more. If it is cold, then locate the cooling fan behind the back of the frig and see if it is moving or listen for movement. If it is moving then rearrange the food in your freezer compartment.and frig compartment away from the vents. If it is not moving, then the thermocouple could be bad. compressor problems and freon leaks are not that common unless the frig has been moved alot. The cooling fan or thermocouple or overstuffed freezer compartment are the usual suspects in 90 % of cooling problems. cooling fans and thermocouples can be cleaned by using canned compressed air to remove dust which will sometimes cause a failure. The parts are inexpensive but labor is about $80. Start with the freezer because all of the cooling for the whole unit starts in the freezer.

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1 Answer

Hi we have a GBS22HCPABB fridge and the motor runs, frezzer works but fridge will not get cold just stopped


you have a few possibilities 1. a defrost problem restricting air flow from freezer to ref. 2. a bad freezer fan motor 3. a damper issue not opening to allow air to flow from freezer to frig. most all refrigerators generate the cooling from the freezer to the frig via the freezer fan motor

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1 Answer

Where does freon go?


If freezer is working the freon is fine. There is a air flow problem. Air has to circulate between the frig side and the freezer side to cool it.
Eric

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1 Answer

Freezer to cold refrigerator not cold enough


sounds like your defrost timer is not working properly . Most fridge/freezers the fridge gets cooled from the cool air from the freezer . But when the defrost timer is not working properly the section between the fridge and freezer freezes up and hence doesnt allow the flow of cool air into the fridge. The defrost timer can be easily replaced. 

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1 Answer

WHIRLPOOL side by side freezer works fine but frig warm


You may think the freezer is fine, but stick a thermometer in to be sure. It should be around 0 degrees F. If not, you may have iced up coils. See some other posts on this site about getting to those coils and defrosting.

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