Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive
I didn't dropped it ; the connections are like they always were but out of nowhere it just wont boot up.the pc is fine ; i can hear the sound of boot up a bit and i can also ''feel'' the hd inside working but it wont boot up and the blue-ring light won't flash.What should i do?
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section
Posted on Sep 24, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 26, 2013 | Cameras
May 04, 2012 | 1999 Ford Taurus
Oct 02, 2011 | Canon PowerShot A495 Digital Camera
Aug 18, 2011 | Suzuki Verona Cars & Trucks
Mar 21, 2011 | Seagate 320 GB USB 2.0 Portable External...
Jun 15, 2010 | Nokia E66 Smartphone
Dec 08, 2009 | 1990 Pontiac Sunbird
Nov 05, 2009 | Philips Audio Players & Recorders
141 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: